Toaster - last more than 2 years?

PJD

I have a Russell Hobbs toaster, which I brought from Argos two years ago - March 2012, - I still have the receipt. Is it reasonable for me to ask for a replacement? I would have thought a toaster is expected to last more than two years?

frugal_mike

PJD wrote: »

I have a Russell Hobbs toaster, which I brought from Argos two years ago - March 2012, - I still have the receipt. Is it reasonable for me to ask for a replacement? I would have thought a toaster is expected to last more than two years?

Well that depends on what is wrong with it. If its an inherent fault then you are entitled to a remedy, but if it was caused by misuse or fair wear and tear then you aren't.

After 6 months have passed since the sale it is your responsibility to prove to the retailer that the fault is inherent (which you can do by getting an independent report from an expert). However have you actually spoken to the retailer yet? Speak to them first and see what they say.

Hintza

It could be argued that the expected lifespan is around 2 years and from personal experience and anecdotal evidence on here that would be about right.

I_luv_cats

Hintza wrote: »

It could be argued that the expected lifespan is around 2 years and from personal experience and anecdotal evidence on here that would be about right.

Depends on the brand/price

My Kenwood lasted 20 years or so (cost £40)


(R/H in my experience don't have the longevity they once had)

Hintza

I_luv_cats wrote: »

Depends on the brand/price

My Kenwood lasted 20 years or so (cost £40)


(R/H in my experience don't have the longevity they once had)

People won't pay the money for good toasters nowdays and to make them cheap they have to use cheaper components.

As with all things on a probability bell curve you will get some that go on and on.

I_luv_cats

Hintza wrote: »

People won't pay the money for good toasters nowdays and to make them cheap they have to use cheaper components.

As with all things on a probability bell curve you will get some that go on and on.

Paid £29 last June for current one (Prestige) + would expect it to last a few years (maybe 5)

SuperHan

Hintza wrote: »

People won't pay the money for good toasters nowdays and to make them cheap they have to use cheaper components.

As with all things on a probability bell curve you will get some that go on and on.

To be honest, I'm just not sure they make good toasters any more. I paid around £80 for mine, and if it broke after 3-4 years, I'd probably accept that and move on.

However, I'm not one for chasing the SoGA. Most often, I judge that the time it would take more valuable than the partial refund I would likely receive. It would only be in the most expensive of cases I would pursue. But I am one of the more cynical posters....

Hintza

Well our current one was one that Which recommended and I think it was bought in 2007-2008 and has lasted the longest of any recent ones (touch wood). It is a Krups one and I would buy it again, unfortunately they don't appear to make them anymore.

One think I have concluded with toasters is the less gimmicks the better! KISS!