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Shoezone poor quality slippers

truthman007

truthman007 Posts: 513 Forumite

100 Posts

24 May 2014 at 10:02AM in Praise, vent & warnings

Hi There,

Is there anyway to return the used item after two weeks.

http://www.shoezone.com/Mens/Slippers/All/Mens-Cord-Mule-Slipper-in-Navy-69013

I bought the above item, it was looking good but after started using the stitching is coming out and tore from the sides and the middle of the slippers.

Will they accept if i return back?

Thanks

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Comments

Dizzy_Ditzy Posts: 17,471 Ambassador

24 May 2014 at 12:31PM

Yes they will. They have a 90 day refund or replace policy

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photome Posts: 16,680 Forumite

24 May 2014 at 3:08PM

queen_of_cheap wrote: »

Yes they will. They have a 90 day refund or replace policy

I couldnt find that policy in their t and c, but it shouldt matter, they werent fit for purpose after being faulty so soon

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Dizzy_Ditzy Posts: 17,471 Ambassador

25 May 2014 at 8:59PM

photome wrote: »

I couldnt find that policy in their t and c, but it shouldt matter, they werent fit for purpose after being faulty so soon

It was on the front page of their website when I looked a few weeks ago. I only looked because I needed their phone number

I’m a Forum Ambassador and I support the Forum Team on the Health & Beauty, Greenfingered Moneysaving and How Much Have You Saved boards. If you need any help on these boards, please do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com

All views are my own and not the official line of MoneySavingExpert
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