FeelGoodContacts

ajs2000

Does anyone know if they have gone into administration? I ordered lenses last week, spoke to them yesterday, and they said there had been a delay due to technical problems. Today, there website is down, there is no one in their customer service, and their email address no longer works.

vatachino

Have a search for them on Facebook - their FB page says they should be up and running today. Lots of people on FB don't seem to believe them!

pmduk

It's interesting to note that the company, whilst too busy to repair their website, answer the phone or despatch goods are still able to find the time to report reviews to trustpilot for removal.

Cosmo69

They've left me in the lurch, too. I did, out of desperation, try contactforlenses.com and actually saved a couple of pounds, so I'd recommend them if you're in a hurry for your next set.

Cosmo69

The feelgoodcontacts site is finally back at Feelgoodcontactlenses.com with 5% discount code of X6CUP.

19ardagh70

I just had an email from them;

URGENT CUSTOMER ATTENTION

Newsletter Passing of as https://www.feelgoodcontacts.com
A newsletter has been circulated which wrongly informs our customers that we have moved to feelgoodcontactlenses.com. This is NOT TRUE.

Simply click on your Number One Site, https://www.feelgoodcontacts.com ,and see that we are still very much here.

SOCIAL MEDIA DECEPTION
Sadly, our Facebook, Twitter and Google Plus pages, which we have built with great effort over the years, have landed in the hands of feelgoodcontactlenses.com

Facebook wrongly conveys to our customers that we have moved to feelgoodcontactlenses.com, which is NOT TRUE.

OUR LOGO

Please identify the correct logo for https://www.feelgoodcontacts.com

exclusive-benefits
THIS IS NOT OUR LOGO


CONTACTING US
At this moment our customer support is only available at cs@feelgoodcontacts.com or on
0800 978 8989.

If you receive emails from unknown companies that you have not purchased from before, please take caution and report any suspicious emails.

Please accept our sincerest apologies for the nuisance caused by this unknown company but it is upsetting to us and to our loyal customers that feelgoodcontactlenses.com is attempting to pass of as the UK’s number one site https://www.feelgoodcontacts.com

Feelgoodcontacts Support Team
cs@feelgoodcontacts.com.

eddiejones

Anyone heard anything more recent than this? Or received any lenses recently? I ordered some lenses this week and in the past, they've been despatched on the same day but not heard anything for a few days.

eddiejones

Has nobody heard anything? Weird....wouldn't let me pay by card either at the time. But I used feelgoodcontacts.com..

GetMeIn_2

I could not even log into my account at feelgoodcontacts. All my rewards points !!!! is gone. Worried what they have done with my card details. For me feelgood is feelbad now. Move on guys.... They are just playing around and fooling the customers.

christ_

Unfortunately I did not see this thread until after I placed my latest order with them (having used them for the last 2-3 years of my supply).
Placed on 10th through PayPal, can't get hold of them on their phone number or a response via email.
Just opened a PayPal dispute and it stated "Your seller is currently unable to respond to this dispute" and to escalate to a claim immediately. Does this suggest that FeelGoodContacts have had their PayPal account (and possibly other monies frozen?

Either way, I have ordered from GetLenses.co.uk and their service was excellent. Next day delivery, cheaper than most (apart from Tesco where it seems you have to wait an age for delivery).

EDIT: Within minutes of opening a Paypal claim, I get an email saying order has been processed.

colmac71

Hi, I ordered on the 16th June,
They took payment
status says "processing"
sent them an email and also tried calling them
Any one else had any joy?