Excel notice

mnkut

Hi all

I noticed on the newbie thread that non-windscreen tickets NTK has to arrive by day 15 if under PoFA 2012.

If it had arrived 2 months after would this also be another ground for appeal i.e. improper conduct?

Just to give you a summary of the ticket in a supermarket car park for 30 minutes at midnight obviously well past opening/closing times.
Ticket arrived for not paying/displaying. issued by Excel.

EDIT: Also would like to add the vehicle was a courtesy car, clearly the driver has been located. Would this refute the claims of improper conduct as they can claim they were locating the driver?

EDIT 2: http:// oi62.tinypic. com/1zqdm6p. jpg
Just noticed the letter makes no reference of whether it is actually an NtK or ....

Stroma

Well it depends whether they are alleging a windscreen ticket was on the car, excel do both types of fake tickets so look at the NtK to see what they are saying. As for an appeal read the newbies thread and use the wording there, send it electronically and through the post with a free proof of postage at the post office.

mnkut

Stroma wrote: »

Well it depends whether they are alleging a windscreen ticket was on the car, excel do both types of fake tickets so look at the NtK to see what they are saying. As for an appeal read the newbies thread and use the wording there, send it electronically and through the post with a free proof of postage at the post office.

Hi Stroma,

They are alleging a non-windscreen ticket using ANPR cameras.
I am referring to the newbies thread as suggested however cannot locate a template for tickets received outside of the 15 day requirement.

Is there somewhere else I can find this?

As mentioned above the I received letter makes no reference of whether it is actually an NtK or ....
http:// oi62.tinypic. com/1zqdm6p. jpg

Many thanks

Umkomaas

Just use the standard appeal, then add an extra paragraph to state that as the NtK was received outside the limits prescribed by PoFA 2012, the keeper no longer has any liability and they should pursue the driver, whose details you are not obliged to reveal. So forward a cancellation of the charge, or a POPLA code where you will make this point (as well as many more) to the assessor.

Coupon-mad

the vehicle was a courtesy car, clearly the driver has been located.

Well the 'hirer family' has been located! Not necessarily the driver that day of course...but that's semantics in this situation as you need to hook it firmly in your direction.

Personally in your situation I would just use the template in the NEWBIES thread and change the 'I am the registered keeper' to 'I am the hirer'. And I wouldn't add anything about late NTK because you've presumably now been sent your own 'NTD'?

mnkut

Coupon-mad wrote: »

Well the 'hirer family' has been located! Not necessarily the driver that day of course...but that's semantics in this situation as you need to hook it firmly in your direction.

Personally in your situation I would just use the template in the NEWBIES thread and change the 'I am the registered keeper' to 'I am the hirer'. And I wouldn't add anything about late NTK because you've presumably now been sent your own 'NTD'?

Yes this makes perfect sense coupon-mad

Well this letter is the first comms I've had re the parking charge notice altogether
Not entirely sure if this is NtK or NTD or what exactly :eek:

Coupon-mad

Sometimes the PPCs don't know the difference!

mnkut

Coupon-mad wrote: »

Sometimes the PPCs don't know the difference!

How cheeky are Excel to send this as part of their automated response!:mad:

" Please be advised that we acknowledge receipt of your email, and will be responding directly to you in due course. However, prior to doing so we require the following information in advance to enable us to process your APPEAL/CHALLENGE. If you have not already done so, please forward the following information as a matter of urgency, as we are unable to process your APPEAL/CHALLENGEwithout it:
1) The PARKING NOTICE SERIAL NUMBER This can be found in the top right hand corner of the Notice and will be prefixed, SERIAL No. XL/____________.

2) A FULL POSTAL ADDRESS that we can correspond with, as all decisions are conveyed in a letter to the motorist.

3) The FULL NAME of the motorist.

If you are unable to locate the PARKING NOTICE SERIAL NUMBER we will require the full vehicle registration number of the vehicle to which the NOTICEwas served.

Please be advised that Excel Parking Services Ltd cannot accept any responsibility for any increase in theNOTICE CHARGE should YOU fail to provide us with the requested information within 7 (SEVEN) days from the date of this email. "


[FONT=&quot]There is no "serial number" on the letter, but rather a trap to get people to start answering these questions with the goal of the NAME of the motorist.[/FONT]