We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

dunster house log cabin next steps?

Options
ive read the other threads re the problems with this company, and I am also one of the victims :(


however could someone please advise what should be the next steps?


I need 2 doors to be either replaced or refunded and after several emails this company is not interested in either?


any advice would be greatly appreciated

Comments

  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    ive read the other threads re the problems with this company, and I am also one of the victims :(


    however could someone please advise what should be the next steps?


    I need 2 doors to be either replaced or refunded and after several emails this company is not interested in either?


    any advice would be greatly appreciated
    Have you read MSE's Consumer Rights guide?

    Will also be worth reading their How to Complain article.

    How did you pay?

    How long ago did you make your purchase?
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.