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Royal Mail

palvi
palvi Posts: 25 Forumite
in Reclaim mortgage fees, council tax, etc
Hi,

Anyone have any ideas on how to go about claiming for a damaged item sent in the post via royal Mail signed for method? Item new is worth £500+ but second hand is worth £250+ and the recipient said item is damaged.

Thanks

Palvi

Comments

  • Buzby
    Buzby Posts: 8,275 Forumite
    Signed for provides compensation for a limited amount of goods, and £40 approx will be the limit IF they agree it was mishandled (they will need the packaging to inspect).

    If it was as valuable as you say, you should have used Special Delivery.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    palvi wrote: »
    Hi,

    Anyone have any ideas on how to go about claiming for a damaged item sent in the post via royal Mail signed for method? Item new is worth £500+ but second hand is worth £250+ and the recipient said item is damaged.

    Thanks

    Palvi

    You sent an item via a postage method with a maximum insurance level of £50.
    Did your packaging meet RMs guidelines?
This discussion has been closed.
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