Maplins

This is a first for me and was wondering if this is the norm nowadays,
Bought item from Maplins thursday morning, took home charged then checked item, found item to be faulty on more than one of its functions. Returned to maplins Friday morning to explain and get a refund, no problem up to now, accepted issues and apologised, just as he gave me the receipt the chap dealing with me said your money will be credited back to you within the next ten days, I said you what, he shrugged his shoulders and said that's how it is its your bank that make you wait not us meaning maplins, I just shook my head and left.
Is this the norm now when using your debit card.
If you can't be kind, at least have the decency to be vague
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Comments

  • Gingernutty
    Gingernutty Posts: 3,769 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    You are waiting for two transactions one out and one in.

    It can sometimes take a couple of days or more for a transaction to appear on your account.

    Times that by two and yes, it could take up to ten days for the money to leave your account and then the money to be refunded.

    It probably won't but that's how long it could take. They have to warn you about any worst case scenario.
    :huh: Don't know what I'm doing, but doing it anyway... :huh:
  • keyser666
    keyser666 Posts: 2,140 Forumite
    Yes pretty standard, they have iirc 30 days
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    OP, how long do you think it took for your money to appear in Maplin's bank account when you made the purchase?

    If it didn't happen instantly, weren't they trusting to let you have the goods before they got the money?
  • 007stuart
    007stuart Posts: 51 Forumite
    Hi Dee Hi Camper
  • voucher wrote: »
    I said you what, he shrugged his shoulders

    No, I'm saying "you what?"

    Seriously you put this on a forum?

    It isn't him, it's you!!!

    You haven't made a good impression.
  • voucher
    voucher Posts: 120 Forumite
    Part of the Furniture Combo Breaker
    wealdroam wrote: »
    OP, how long do you think it took for your money to appear in Maplin's bank account when you made the purchase?

    If it didn't happen instantly, weren't they trusting to let you have the goods before they got the money?


    no idea that's why I have asked
    If you can't be kind, at least have the decency to be vague
  • voucher
    voucher Posts: 120 Forumite
    Part of the Furniture Combo Breaker
    No, I'm saying "you what?"

    Seriously you put this on a forum?

    It isn't him, it's you!!!

    You haven't made a good impression.



    seriously you've read it here first


    entitled to your own opinion


    that makes me feel bad any advice would be appreciated from you personally so I don't make an effect, feeling, or image retained as a consequence of experience again when I post
    If you can't be kind, at least have the decency to be vague
  • dld2s
    dld2s Posts: 441 Forumite
    Part of the Furniture 100 Posts Combo Breaker Uniform Washer
    No, I'm saying "you what?"

    Seriously you put this on a forum?

    It isn't him, it's you!!!

    You haven't made a good impression.



    Seriously, You think this is a helpful post?

    Not exactly made a good impression have you!
  • janiebquick
    janiebquick Posts: 432 Forumite
    Mortgage-free Glee!
    'Never argue with an idiot. They will only bring you down to their level and beat you with experience.' George Carlin
  • rustyboy21
    rustyboy21 Posts: 2,565 Forumite



    Bloody hell, never knew that !


    Hope my OH doesn't read this, he will ban me for life! :rotfl:
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