photocopy of debit card

lrhd23

Hi not sure if posting in right bit.
I signed up with a company and received email welcoming me and will have welcome pack in post etc.
Next day @ 1.21am had email on sat from a data centre of the company asking for original council tax bill energy bill and photocopy of front of my debit card so they can process my order is this normal practice. I thought you should never copy front of debit cards. So just wondering what I should do t.i.a lis x

DCFC79

What or who is the company ?

Do they not ask for some of the card number to be covered over ?

lrhd23

Utilitywarehouse no don't ask to cover the card the agent was brilliant now got this email x

pmduk

I'd be telling them to do one. have you googled Utility Warehouse and their customer Service?

bris

The details aren't anything you haven't already told them. They are just confirming it's your card and in your possession. Nothing wrong with that.

hollydays

http://www.theguardian.com/money/2009/dec/05/utility-warehouse-telecom-plus-distributor

dacouch

hollydays wrote: »

http://www.theguardian.com/money/2009/dec/05/utility-warehouse-telecom-plus-distributor

According to their figures in 2009 they had 32000 distributors and 320000 customers. So their distributors were only signing up an average of 10 each so would not have been making any money.

keyser666

yep it is fine to do that and tsandrard, just block out 4 numbers of the 16

InsideInsurance

keyser666 wrote: »

yep it is fine to do that and tsandrard, just block out 4 numbers of the 16

Why if the OP has already given them their debit card number?

If it was an AmEx card then it might be slightly different because the front also has the security code but with visa/ mastercard this is on the rear of the card so the front has nothing that you havent already given them.

Its not common practice in the UK but in some other countries it isnt that uncommon as a way of showing you do actually own the card