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Used Claims company to claim ppi
sophieboo
Posts: 95 Forumite
Hello (not sure what board was best to post in?)
I need some advice asap!
My partner went to a PPI claims company to reclaim his PPI (please don’t judge, we now know this was the wrong thing to do – should have done it ourselves!!). The bank has since paid us the full amount directly bypassing the claims company altogether.
The claims company are unaware of how much we have received as the bank won’t tell them and we haven’t sent a copy of the offer. In the past week, we have now received a letter from the bank mentioning legal action if they have to go to court with the PPI company and the PPI company have sent us a huge bill (well over what they would be due for their 25% + vat). The huge bill is probably a scare tactic, but should we be really worried?
Obviously we are getting a bit stressed about this. We owe them the money and are willing to pay it, but is there anything I should be saying in our first correspondence? Do I ask for a copy of our signed agreement first off? Something doesn’t seem right, as they clearly don’t know what money we got back.
Any advice would be much appreciated!
I need some advice asap!
My partner went to a PPI claims company to reclaim his PPI (please don’t judge, we now know this was the wrong thing to do – should have done it ourselves!!). The bank has since paid us the full amount directly bypassing the claims company altogether.
The claims company are unaware of how much we have received as the bank won’t tell them and we haven’t sent a copy of the offer. In the past week, we have now received a letter from the bank mentioning legal action if they have to go to court with the PPI company and the PPI company have sent us a huge bill (well over what they would be due for their 25% + vat). The huge bill is probably a scare tactic, but should we be really worried?
Obviously we are getting a bit stressed about this. We owe them the money and are willing to pay it, but is there anything I should be saying in our first correspondence? Do I ask for a copy of our signed agreement first off? Something doesn’t seem right, as they clearly don’t know what money we got back.
Any advice would be much appreciated!
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