Liverpool airport PARKING CHARGE NOTICE

tekskin

I sent the template letter following the guide to VCS via email, and received the following:-

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Dear Sir/Madam

This is an automated response notification regarding your APPEAL/CHALLENGE to a Parking Notice.

Please be advised that we acknowledge receipt of your email, and will be responding directly to you in due course. However, prior to doing so we require the following information in advance to enable us to process your APPEAL/CHALLENGE. If you have not already done so, please forward the following information as a matter of urgency, as we are unable to process your APPEAL/CHALLENGE without it:


1) The PARKING NOTICE SERIAL NUMBER This can be found in the top right hand corner of the Notice and will be prefixed, SERIAL No. VC/____________.

2) A FULL POSTAL ADDRESS that we can correspond with, as all decisions are conveyed in a letter to the motorist.

3) The FULL NAME of the motorist.

If you are unable to locate the PARKING NOTICE SERIAL NUMBER we will require the full vehicle registration number of the vehicle to which the NOTICE was served.

Please be advised that Vehicle Control Services Ltd cannot accept any responsibility for any increase in the NOTICE CHARGE should YOU fail to provide us with the requested information within 7 (SEVEN) days from the date of this email.

Upon receipt of the required information we will place the NOTICE on hold while the circumstances surrounding the issue of the NOTICE are investigated and the Management team review the contents of your email. Once a decision has been reached, a letter will be issued to the motorist at the identified postal address conveying the outcome of the appeal/challenge. We will advise you in writing of any further course of action you should take, as deemed necessary to support your appeal/challenge. It may take up to 35 days from the receipt of your appeal for us to notify you of our decision or to inform you what further information/action we require. Should we require longer than this we will write to inform you of this in the 35 day period along with a date/timeframe by which we expect to confirm our decision.

BE ADVISED – WE ARE UNABLE TO PROCESS YOUR APPEAL/CHALLENGE WITHOUT THE PROVISION OF THE ABOVE REQUESTED INFORMATION – A PARKING NOTICE SERIAL NUMBER AND THE FULL NAME AND ADDRESS OF THE DRIVER/HIRER/KEEPER.

If you have already provided all relevant information, then please accept our apologies and ignore this email, as we will be dealing with your appeal/challenge and notification of the outcome will be sent to you in the 35 day period specified above.

IMPORTANT: If you have already received a response from us informing you that you appeal had been unsuccessful, we will NOT respond to any further correspondence from you. Our letter would have informed you that our decision was final. As such, please disregard the information/requests referred to in the previous paragraphs of this email.

ALL EMAIL CORRESPONDENCE SHOULD BE DIRECTED TO: CPO@vehiclecontrol.co.uk

Thank you for your co-operation.


Central Payment Office
Vehicle Control Services Ltd

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What should I do next? I supplied the PCN Number in the email, and they have the address of the keeper (me), but I have not said who was driving.

Thanks

Kevin (forum newbie) ;-)

Dee140157

Tekskin, please start your own thread for advice.
However, It is an auto response, which we see time and time again. Ignore the demands, you have sent the appeal.

tekskin

Thanks and apologies for hijacking!!! ;-)

andyjl

Has anyone got any recent experience of this? we fully intended to park in the free pick-up zone but on the way to it, saw our son waiting in the pouring rain and stopped to pick him up. There were no other vehicles in the road or obstructed by us, but there was a man in a van with a camera and double red lines along the edge of the road. We know we shouldn't have stopped there but the 'Parking Charge Notice' asking for £60 does not look very official and we are not sure it is legally enforceable. Any thoughts anyone??

Guitarste156

Hi there. I am new to this. Have read through all the stuff so I have a clear understanding of the process. I also have received a parking fine at Liverpool airport. I recently sent of my 1st appeal to the same VCS who have now sent me a rejection letter. The problem is that they do not provide popla verification numbers anymore. I have called them to ask for the popla v number but then no longer deal with popla and said that I must appeal through IAS (independent appeals service). Can anyone help me on this and advise me on what I can do in appealing to them. Thank you.

Guitarste156

Hi there. I am new to this. Have read through all the stuff so I have a clear understanding of the process. I also have received a parking fine at Liverpool airport. I recently sent of my 1st appeal to the same VCS who have now sent me a rejection letter. The problem is that they do not provide popla verification numbers anymore. I have called them to ask for the popla v number but then nyo longer deal with popla and said that I must appeal through IAS (independent appeals service). Can anyone help me on this and advise me on what I can do in appealing to them. Thank you.

The_Deep

He liked that post so much, he posted it twice.