NCP help please...

Dollydeville

Hi I promise I've read lots of posts & the stickies but I'm confused as to where I stand with my charge.

Around ten months ago I received a ticket in an NCP car park. I was ignorant of your forum at the time and following advice from crb I went through the popla process ... I was refused not surprisingly!

I appealed on the grounds that the machine was not working properly. An NCP attendant was trying to reconfigure the machine as i waited - it was rejecting coins and not acknowledging payment. Finally. After a ten minute wait, he said it was working and I put the money in (£3.50) - the parking attendant was still assisting at this point as the money kept dropping through. It eventually accepted all the money.

My mistake at this point was that I didn't check the amount printed on the ticket - I was worried about being made late for work in a new job and admit I was preoccupied.

On returning to my car I had a ticket as I had paid £2.50 rather than the £3.50 daily rate. I appealed giving full details of the circumstances and asking them to check withe CCTV / parking attendant but it was not acknowledged.

I haven't heard anything since July 2013, but now they are threatening debt collector and court. My question is whether to ignore the letter or, on receipt of correspondence from debt collector, should I saw I don't accept liability on grounds of me paying the full price and machine being faulty?

Any advice would be much appreciated as I'm terrified that the amount owed could escalate (£100 at the moment).

GingerBob_3

Dollydeville wrote: »

Any advice would be much appreciated as I'm terrified that the amount owed could escalate (£100 at the moment).

It appears as though you owe them £1, not £100. Hopefully others here will explain the best course of action.

Coupon-mad

I was ignorant of your forum at the time and following advice from crb I went through the popla process ... I was refused not surprisingly!

I appealed on the grounds that the machine was not working properly.

Shocking 'help from the CAB then (I assume you mean CAB?). Total waste of a perfectly good POPLA code and you've probably read we have won every POPLA case for over a year. Sorry but it was easy as pie, but your appeal has now gone.

Never mind, so what! It's only NCP and some debt collector letters. This is nothing and we've ignored these for about a decade on this forum, before POPLA.

To save us repeating ourselves yet again (bearing in mind this is not a forum all about ignoring tedious debt collector letters -but it often feels like it!) please save our sanity by just searching the forum for the name for the debt collector to follow & compare notes on previous threads about 'your' letter chain before it fizzles out.