Travel insurance claim

man5 · 13 May 2014 at 4:48PM

We have travel insurance via our bank account.

My wife and I were due to go abroad next week however today upon visiting her doctor regards pain she was informed she required a ultra scan and advised not to travel next week, we have cancelled and are claiming from insurance.

We are also booked on another holiday abroad next month which at this stage we trust all will be resolved and not prevent us taking it.

Should I inform the insurance now that there MAY be another claim or await her test outcome.

dunstonh · 13 May 2014 at 5:27PM

You are better off asking in the insurance section rather than the complaints section.

Bigela1964 · 1 September 2014 at 4:05PM

Hello can someone please help me on this please in dec 2012 I flew to orlando for 3 weeks over Xmas I insured myself my husband and child age 12 we had a years insurance , my mother was ill before I left but doctors said she would be ok so of I went but sadly she died on my second week of my holiday as it was over Xmas I found it very hard to get a flight home I rang my travel agent and they were able to get me a flight home I left orlando on Xmas day and arrived home to belfast on Boxing Day was the worst journey I've ever had to make on my own the flights were very expensive but it got me home so I paid it upfront as I was scared to leave it Incase I lost it but when I tried to claim it back on my insurance go walkabout they refused to my my mother being ill before I left I found this very unfair as I didn't insure my parents I insured my family to travel I wrote a few times and ask them had I not got my credit card with me would they have left me stranded in orlando had I known my mother was going to die I would never have left her that I have to deal with everyday my poor father died 7 months later of a broken heart I never had any faith in insurance but surely I think I had a good reason to be paid out please help as thus confuses me big time x