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Buyer changing postage costs.
Racheloa85
Posts: 51 Forumite
I sold some baby items on eBay- all with postage of £3.10 to cover packaging. I did not say in my listing I would combine postage and was not contacted to ask if I would, basically I package items as soon as they're listed in pre bought bags only big enough for one item so do not combine.
I sent all the items today and have just been looking through my transactions and someone who bought 2 items changed the postage and packaging costs to £1.99 for one and £1.00 for the other so I'm now out of pocket after spending £5.60 on postage.
Do I have any come back?
I sent all the items today and have just been looking through my transactions and someone who bought 2 items changed the postage and packaging costs to £1.99 for one and £1.00 for the other so I'm now out of pocket after spending £5.60 on postage.
Do I have any come back?
0
Comments
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I don't think so as how would you be able to claim it back? You need to set your postage preferences so buyers can't alter it, go to Account preferences in Myebay. You really should look into combining the postage, why send two parcels when one will suffice? From a buyers point of view it's unnecessary higher postage costs. If not make it clear in your listing buyer will have to pay the higher costs as you won't combine.0
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