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Praise for Netflix

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Got an email this morning to say that the subscription is going up to £6.99 (£1 increase), boo...
They went onto to state that as an existing customer, I wouldn't be affected by the price increase for two years. They would charge new customers £6.99 whilst keeping existing customers at the £5.99 rate...

Finally, a company getting it the right way round. Thanks Netflix

Comments

  • VictorCharlie
    VictorCharlie Posts: 136 Forumite
    I got this mail too and thought the same thing.
  • NeverInDebt
    NeverInDebt Posts: 4,633 Forumite
    1,000 Posts Combo Breaker
    edited 9 May 2014 at 2:26PM
    On the flip side hardly a incentive to keep new customers who are currently on a trial to then pay extra whilst others get a discount rate. My biggest annoyance of netflix is lack of HD on a pc yes you can get around that partly but you shouldn't need to

    This is email I got

    In order to continue adding more films and TV programmes, we are increasing our price from £5.99 to £6.99 for new members. As a thank you for being a member of Netflix already, we guarantee that your plan and price will not change for two years.

    You can review your membership details at any time by visiting Your Account. As always, if you have questions, we are happy to answer them. Please call us at any time on 0800 096 6380.
  • GreenQueen
    GreenQueen Posts: 539 Forumite
    Part of the Furniture 500 Posts Photogenic
    I'd heard that this was coming, and we took out a trial last week. I had the same email today saying that we will qualify for the lower cost subscription
    2021 - mission declutter and clean - 0/2021
  • Francesanne
    Francesanne Posts: 2,081 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I got this mail too and thought the same thing.
    Me too. Makes a pleasant change for loyalty to be rewarded.
  • Claremac
    Claremac Posts: 357 Forumite
    NeverInDebt, I received the same email but the difference is that i am currently doing the 1-month trial so have yet to pay Netflix a penny. I will carry on with the subscription as it looks good value so far.
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