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Tesco clubcard points
trailingspouse
Posts: 4,042 Forumite
Just tried to buy something from Tesco Direct. Entered my clubcard number. Won't accept it.
Now, OH bought something from them a little while ago, and the points went on to my clubcard. He obviously used his own e-mail address. It was not flagged up that this was not his card, or that once this card was registered to his e-mail address, it couldn't be used on my e-mail address. So now Tesco Direct won't let me use my own card on my own e-mail address.
How daft is that?
Now, OH bought something from them a little while ago, and the points went on to my clubcard. He obviously used his own e-mail address. It was not flagged up that this was not his card, or that once this card was registered to his e-mail address, it couldn't be used on my e-mail address. So now Tesco Direct won't let me use my own card on my own e-mail address.
How daft is that?
No longer a spouse, or trailing, but MSE won't allow me to change my username...
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Comments
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Log in with your husband's email address and change it over to yours. Simple.0
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Just order using his account? If he has a clubcard, merge the two together. Simple 😀
"Choose your friends by their character and your socks by their colour, choosing your socks by their character would make no sense and choosing your friends by their colour would be unthinkable"
“He who asks a question is a fool for five minutes; he who does not ask a question remains a fool forever.” -Confucius0 -
Its to prevent fraud by the card being registered twice to separate people.
I noticed this with a friend. I did online shopping for them and couldn't use their clubcard to pay. They didn't have a credit card so used MY account and basically just gave them some money off vouchers when they came through.0 -
trailingspouse wrote: »Just tried to buy something from Tesco Direct. Entered my clubcard number. Won't accept it.
Now, OH bought something from them a little while ago, and the points went on to my clubcard. He obviously used his own e-mail address. It was not flagged up that this was not his card, or that once this card was registered to his e-mail address, it couldn't be used on my e-mail address. So now Tesco Direct won't let me use my own card on my own e-mail address.
How daft is that?
Not 'daft' at all.
You didn't set up a Tesco dot com account before - either to check your points/vouchers or to do on-line transactions.
However, when your OH did he ensured that you got the points from his transaction.
You couldn't have two email addresses to one card - suppose they were trying to use the vouchers at the same time!!
As CG19a pointed out - log-on with his email address and password - go into my account (on Food & Groceries - not Clubcard) and amend the email address.
NBD.I used to work for Tesco - now retired - speciality Clubcard0 -
We ended up with more than one Club card, and I phoned them, and they merged them, combining all the points.
Love their FuelSave thing - saved 20p per litre filling up the tank last month, and the same again yesterday.:T
Lin
You can tell a lot about a woman by her hands..........for instance, if they are placed around your throat, she's probably slightly upset.
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