Incorrect duty / VAT charged by DHL

wealdroam

sghughes42 wrote: »

Both I and the sender are happy to explain what the items are and prove their value but now the money has been paid, no-one seems to want to know...

No-one wants to know?

As far as I can see you haven't even spoken (or written) to HMRC.

Re-read post #9.

visidigi

wealdroam wrote: »

No-one wants to know?

As far as I can see you haven't even spoken (or written) to HMRC.

Re-read post #9.

That's for post, not courier.

DHL likely cleared this at East Midlands or one of the London Airports on a commercial airline, depending on routing - not a postal Depot.

wealdroam

visidigi wrote: »

That's for post, not courier.

DHL likely cleared this at East Midlands or one of the London Airports on a commercial airline, depending on routing - not a postal Depot.

That may well be so, and whether it would be effective or not I still cannot see how the OP can say "no-one wants to know" if he hasn't been in touch with HMRC.

visidigi

wealdroam wrote: »

That may well be so, and whether it would be effective or not I still cannot see how the OP can say "no-one wants to know" if he hasn't been in touch with HMRC.

That I couldn't agree more with if I tried!

unholyangel

visidigi wrote: »

That's post. Not courier - and yes, express transportation has different rules - compare what you are required to fill in on a commercial invoice for the post versus courier and you will see what I mean.

There is a declaration they could have made to make, 'Commercial Samples, not for resale - nominal value' for example. And when they made that declaration put a $5-10 value on it. By putting free samples and no value figure this would have flagged to HMRC in the data DHL provided them or clearance - such inconsistencies are currently under the spotlight from HMRC.

Note, samples or not, they still have a value - even if you didn't pay for them, that doesn't make them zero value. The value declared should be the replacement cost to the shipper if lost - not the retail price paid.

You can actually claim a refund of VAT paid if you send off the original packaging along with a copy of the invoice showing how much was paid.

I've done it before when buying an item and they put the RRP in instead of the price paid.

Handling fee was not recoverable though as they had provided the service on the basis of the seller putting the wrong information.