We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Appeal Rejected by Issuing Company - Please Help
Formula
Posts: 4 Newbie
Hi,
I was recently issued a parking charge notice and sent the company the following letter (I have omitted some parts to maintain my privacy):
<<address>>
<<date>>
Ticket number: <<number>>
Vehicle registration number: <<number>>
Dear Sir or Madam,
I am writing in response to your ‘Notice to Driver’ and ‘Notice to Keeper’ messages for the parking charge notice issued to me on <<date>>, which I believe is unfairly issued and disproportionately expensive.
I was recently a resident of <<address>> (adjoining the car park in question) and was previously unaware of any management arrangements to control parking at this location. Indeed, as a resident I was even unaware that parking permits can be obtained for this location. This is compounded with the fact that the signage for the car park in question is not clearly displayed and is unlit at night (see photographic evidence attached).
On <<date>> I parked in the car park at <<address>> early in the morning when it was still dark. I did not notice any signs about leviable car park charges. As a result of this, I was astounded to receive a £60 parking charge notice, which I hasten to add is considerably more than a days’ worth of wages for me. This charge is so extortionate that I believed it to be from a fraudulent company and consequently I did not seek to contact <<company>> after receiving your ‘notice to driver’. In addition, your ‘notice to driver’ states that the charge increases to £100 after 14 days which is inconsistent with the £120 requested in your ‘notice to keeper’. In any case, I believe that the above charges you have requested are extortionate and far exceed the cost to the landowner for the time I spent parked at <<address>> (especially since, as a former resident, I am well aware that this car park rarely exceeds half of its capacity).
For the above reasons I appeal for the removal of all fines to me for parking in this location.
Yours faithfully,
<<my name>>
<<image>>
Figure 1: There are no signs at either entrance that mention that this is a private car park in which fees can be levied. In addition, the fact that the car park is permit holders only is not made clear.
<<image>>
Figure 2: This is the corner in which I parked. While there are two signs in this area they are (1) small and not attention grabbing and (2) unlit.
<<image>>
Figure 3: This shows one of contractual agreement signs. While ‘Private Parking’ is clear on the sign, all the vital information about the charges that can be levied is detailed in extremely small text and no efforts have been made to draw attention to it (no colour or bold text or underlining).
The company have replied in a letter saying they cannot cancel the charge and that as a 'gesture of goodwill' they will drop the charge back to £60 for a further 14 days or I can appeal to POPLA. In this letter they had a few pictures of my car from the day I parked, showing some of their 'private parking' signs in the background (while you can see the signs in the photos, you can't actually read them!).
I really need advice as to whether I should appeal to POPLA or just pay the charge?
Thank you in advance,
Formula
I was recently issued a parking charge notice and sent the company the following letter (I have omitted some parts to maintain my privacy):
<<address>>
<<date>>
Ticket number: <<number>>
Vehicle registration number: <<number>>
Dear Sir or Madam,
I am writing in response to your ‘Notice to Driver’ and ‘Notice to Keeper’ messages for the parking charge notice issued to me on <<date>>, which I believe is unfairly issued and disproportionately expensive.
I was recently a resident of <<address>> (adjoining the car park in question) and was previously unaware of any management arrangements to control parking at this location. Indeed, as a resident I was even unaware that parking permits can be obtained for this location. This is compounded with the fact that the signage for the car park in question is not clearly displayed and is unlit at night (see photographic evidence attached).
On <<date>> I parked in the car park at <<address>> early in the morning when it was still dark. I did not notice any signs about leviable car park charges. As a result of this, I was astounded to receive a £60 parking charge notice, which I hasten to add is considerably more than a days’ worth of wages for me. This charge is so extortionate that I believed it to be from a fraudulent company and consequently I did not seek to contact <<company>> after receiving your ‘notice to driver’. In addition, your ‘notice to driver’ states that the charge increases to £100 after 14 days which is inconsistent with the £120 requested in your ‘notice to keeper’. In any case, I believe that the above charges you have requested are extortionate and far exceed the cost to the landowner for the time I spent parked at <<address>> (especially since, as a former resident, I am well aware that this car park rarely exceeds half of its capacity).
For the above reasons I appeal for the removal of all fines to me for parking in this location.
Yours faithfully,
<<my name>>
<<image>>
Figure 1: There are no signs at either entrance that mention that this is a private car park in which fees can be levied. In addition, the fact that the car park is permit holders only is not made clear.
<<image>>
Figure 2: This is the corner in which I parked. While there are two signs in this area they are (1) small and not attention grabbing and (2) unlit.
<<image>>
Figure 3: This shows one of contractual agreement signs. While ‘Private Parking’ is clear on the sign, all the vital information about the charges that can be levied is detailed in extremely small text and no efforts have been made to draw attention to it (no colour or bold text or underlining).
The company have replied in a letter saying they cannot cancel the charge and that as a 'gesture of goodwill' they will drop the charge back to £60 for a further 14 days or I can appeal to POPLA. In this letter they had a few pictures of my car from the day I parked, showing some of their 'private parking' signs in the background (while you can see the signs in the photos, you can't actually read them!).
I really need advice as to whether I should appeal to POPLA or just pay the charge?
Thank you in advance,
Formula
0
Comments
-
The answers to all your questions are in the newbies thread but essentially all you need to do now is appeal to POPLA.0
-
Appeal to POPLA. Read the NEWBIES sticky thread ... it is ALL explained therein.0
-
It would also be useful to know which scammer this is from ?"The darkest places in hell are reserved for those who maintain their neutrality in times of moral crisis." - Dante Alighieri0
-
I've already read the NEWBIES THREAD. What I could really do with is some help. Given the situation outlined above: which categories should I appeal to POPLA under?0
-
Do I fit into any of POPLA's grounds of appeal?0
-
Do I fit into any of POPLA's grounds of appeal?
Yes, all except the one that suggests the car is stolen.
I'll ask again though as it can change the advice on wording, which PPC are we talking about ?"The darkest places in hell are reserved for those who maintain their neutrality in times of moral crisis." - Dante Alighieri0 -
The PPC is JD Parking Consultants0
-
You don't use the initial appeal, you click on 'How to win at POPLA' in post #3 of the NEWBIES thread.PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
CLICK at the top or bottom of any page where it says:
Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.4K Banking & Borrowing
- 253.2K Reduce Debt & Boost Income
- 453.8K Spending & Discounts
- 244.3K Work, Benefits & Business
- 599.6K Mortgages, Homes & Bills
- 177.1K Life & Family
- 257.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards