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Abbey don't recognise account number
BEAUCHAMP_3
Posts: 98 Forumite
Had a letter back from Abbey in regards to me reclaiming charges from my mortgage account.
Got a letter back today saying they did'nt recognise the account number and that I would have to make a new request with the correct account information.
Thing is, I double checked my account number twice and the one I sent them was spot on.
Has anyone experienced anything similar?. I can't seriously believe they havent found the account with my mortgage on it.
What should I do because if I send them another request will they send me the same reply.
Any advice would be greatly appreciated.
Got a letter back today saying they did'nt recognise the account number and that I would have to make a new request with the correct account information.
Thing is, I double checked my account number twice and the one I sent them was spot on.
Has anyone experienced anything similar?. I can't seriously believe they havent found the account with my mortgage on it.
What should I do because if I send them another request will they send me the same reply.
Any advice would be greatly appreciated.
NATWEST Amount Claimed £2860 Amount Received £2860
CLYDESDALE FINANCIAL SERVICES Amount Claimed £85.00 Amount Received £42.50
CLYDESDALE FINANCIAL SERVICES Amount Claimed £85.00 Amount Received £42.50
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