Forgotten Nexus 7 password!Please help

Saver-upper

As the title suggests.My daughter has put a code (numeric,not a pattern,which apparently would be easier to fix ),on her Nexus 7,and has forgotten it.

From a couple of hours Googling last night it seems the only thing we can do is reset to factory settings.Is this right?I wouldn't worry about that except that it means she will lose all her photos on it.
Do we really need to reset to factory settings,or does anyone know another way?

If we do this,will we need to pay to re-install McAffee?Most the games on it were free downloads,so that is fine,but wondering if we now need to pay lots to have it protected again.

My children had been told repeatedly not to put codes on their tablets.I think they now see the wisdom of our warnings............

grumpycrab

Have you not had the "forgotten pin/pattern?" option?

Saver-upper

Ummmm....not sure.
All we have been doing is typing in 4-digit numbers.We are given afew chances,then locked out for 30 seconds,then we try again.Online, (and I don't know what t depends on ) ,people are saying if you try enough times you will be asked "forgotten your password?",but this never happens for us.

Thank you for replying,Grumpycrab:I appreciate it.

custardy

Does she not have any autoback up settings for the pics?

Does she have Google+?
This defaults to backing up the pictures

Saver-upper

Hi,custardy
The Nexus is registered to my gmail account.When I looked at the gmail site last night I saw that the Nexus was registered to it,but couldn't find anything that might help me. Am not very techie,you see

custardy

Google+

https://www.google.co.uk/search?client=opera&q=google%2B&sourceid=opera&ie=utf-8&oe=utf-8&gfe_rd=cr&ei=oGhnU9uSLMih8QOW5ID4Cg

Also you have the likes of photbucket etc. I have 3 photo back up apps running on the phones.

Saver-upper

We have now got into the tablet using facial recgnition, but can not remove the password protection without confirming the (forgotten) password. Have now managed to download photos via linking to a PC now. We don't know how to access facial recognition, daughter just said that it "popped up", so don't know if this is a "one off" to assist with lost passwords, so we have set the sleep and screen lock to 30 minutes.

custardy

Look in the security settings
from memory the log in sets ups are all in the security bit

Saver-upper

looking in security settings, we've tried going into "screen lock" but the first thing that it asks you is to confirm PIN.......

Syman

have you tried here

https://support.google.com/nexus/answer/3388218?hl=en