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Thomson holidays API/Boarding pass printing/lost upgrades

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Looking at their Facebook page there's loads of people finding

1) unable to enter API details online as " lead passenger details wrong" or just plain not found

2) since an upgrade to their systems loads of people unable to print their boarding passes online , goes to a server error each time

3) pre booked seats allocation gone missing in the same upgrade to their systems

4) other upgrades like private transfers

All requiring ages on their 0871 number at 5p a minute (checked saynoto0870 and alternative numbers not working

Worth checking your bookings
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Long term forum member

Comments

  • jhe
    jhe Posts: 1,826 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 5 May 2014 at 10:11AM
    i used these numbers over the years, last used them last month they worked ok then
    02476283046 or
    02476282828 are numbers i use to phone thomson/first choice

    just tried the numbers the first one doesnt appear to be working (this at one time was the overseas call centre)
    the second number works fine
  • wildwestfan
    wildwestfan Posts: 832 Forumite
    just logged in to print boarding passes for next week. It was fine.
  • poppy_f1
    poppy_f1 Posts: 2,637 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    im another one who has logged in and done the api and got my boarding passes no problem done it on sat night
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