Virgin Atlantic "Sale"

photome

blindman wrote: »

True

But in the USA there are airlines (and cruise CO's) that will guarantee that if the price you pay then goes down they will refund the difference.

Rip off Britain

do they still do that? I know some used to,but thought they stopped

zaffi

photome wrote: »

do they still do that? I know some used to,but thought they stopped

Southwest allow you to rebook if the price decreases, you still pay the same amount but they will credit your account with the difference. You have to use the credit within a year.

Caz3121

EasyJet have a Price Guarantee but not aware of any others

Doshwaster

Caz3121 wrote: »

EasyJet have a Price Guarantee but not aware of any others

Check the small print
http://www.easyjet.com/en/terms-and-conditions#a26

"The only exception to this “price promise” is if the lower fares have been offered as part of a promotional offer that is launched after You have purchased the Flight."

So, if they have a sale on after you buy the ticket the price promise doesn't apply.

whatmichaelsays

budgetflyer wrote: »

It just makes the customer feel as if they have been mugged.

Why?

Virgin Atlantic offered the OP a price, the OP was happy with that price and Virgin Atlantic will provide the service that was paid for.

Seems like a perfectly fair transaction to me.

duchy

blindman wrote: »

True

But in the USA there are airlines (and cruise CO's) that will guarantee that if the price you pay then goes down they will refund the difference.

Rip off Britain

Yes Southwest do (not sure about any of the other LCC) but the US legacy airlines don't -and I'd consider Virgin to be more akin to a legacy airline like say American rather than a LCC like Ryanair so your comparison isn't really a fair one.

ferf1223

when AA used to have their price promise it wasn't a refund, it was vouchers toward a future flight (within a year if memory serves). The one time I used it (over 13 years ago) I never had the opportunity to use the voucher, though it was a nice programme in principle.

budgetflyer

whatmichaelsays wrote: »

Why?

Virgin Atlantic offered the OP a price, the OP was happy with that price and Virgin Atlantic will provide the service that was paid for.

Seems like a perfectly fair transaction to me.

No its not perfectly fair. By sale they are indicating that they are offering a special price, lower than whats normal. To then drop it significantly again after the so called sale has finished is just not fair.its conning their customers and putting pressure on them to buy within a certain timeframe and be rewarded with a discount.
A bit like when airlines state hurry!, only 2 seats left, when they clearly have half a plane load.
It is a shady practice and who can blame their customers for feeling cheated.

Doshwaster

budgetflyer wrote: »

No its not perfectly fair. By sale they are indicating that they are offering a special price, lower than whats normal. To then drop it significantly again after the so called sale has finished is just not fair.its conning their customers and putting pressure on them to buy within a certain timeframe and be rewarded with a discount.

Yes, but when you see something at 50% off in a shop there's no guarantee that it won't be 75% off the following week if it fails to sell.

budgetflyer

At least Ryanair and MO'L admitted treating their customers like !!!! finally hurt their business.
Sir RB needs to review Virgins reputation. Their novelty value has now worn off. He was quick to condemn BA dirty tricks. I think thats a pretty dirty trick to pull on any customer. Its all about the overall experience and the OP already is disappointed, even before they fly.