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Can't Pay Credit Card
fairydiamond
Posts: 471 Forumite
in Credit cards
I had a PayPal credit card. It went to Santander a while ago and I always paid online and had paperless statements.
On 1st April it went from Santander to New Day and the paypal credit card website no longer works.
I have no way of paying this card. No website to pay, no paper statements to use in the bank, no telephone number to ring.
Unsure what to do, I guess I will get a letter very soon saying I missed my payment, pretty annoyed though.
Anyone else have this problem?
Thanks for help.
Edit: I will just add that the account is closed and I am paying it off, so I don't actually have a card with a number on the back or anything. The New Day website is useless and has no number for me to ring.
On 1st April it went from Santander to New Day and the paypal credit card website no longer works.
I have no way of paying this card. No website to pay, no paper statements to use in the bank, no telephone number to ring.
Unsure what to do, I guess I will get a letter very soon saying I missed my payment, pretty annoyed though.
Anyone else have this problem?
Thanks for help.
Edit: I will just add that the account is closed and I am paying it off, so I don't actually have a card with a number on the back or anything. The New Day website is useless and has no number for me to ring.
My Wins: £150 Next giftcard. Rimmel Lip Gloss, Benefit Lipstick and lipgloss. Rimmel Day2Night mascara. Elizabeth Arden Body Treatment Cream. Big Bang Theory T-shirt, Make Up Set, St Tropez Kit, Clipper Mug Tea Set, Rosie Project Book, Kwik Fit MOT. Benefit Make Up Set Dior Star Foundation. VIP Concert Tickets & Meet & Greet with The Saturdays
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Comments
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Try: 0208 181 0000
Scrounger0 -
Click 'menu' and then click 'let's talk'...fairydiamond wrote: »The New Day website...has no number for me to ring.
...and if you want to complain about the service you've received (or not as the case may be!), then here's their HQ contact details...Customer Services: 0844 411 1823
Open: Mon – Sun 8am – 9pm
Postal address: Customer Services Team, NewDay Ltd., PO Box 700, Leeds, LS99 2BD
http://newday.co.uk/lets-talk/card-contacts/
http://newday.co.uk/lets-talk/0 -
Yorkshireboy, thank you.
I've been looking on my phone so maybe I just missed the number. I could only find numbers for other accounts like top shop and dorthery Perkins, etc. I must have been looking in the wrong place.
Thanks for the info, I will give them a ring.My Wins: £150 Next giftcard. Rimmel Lip Gloss, Benefit Lipstick and lipgloss. Rimmel Day2Night mascara. Elizabeth Arden Body Treatment Cream. Big Bang Theory T-shirt, Make Up Set, St Tropez Kit, Clipper Mug Tea Set, Rosie Project Book, Kwik Fit MOT. Benefit Make Up Set Dior Star Foundation. VIP Concert Tickets & Meet & Greet with The Saturdays0
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