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Npower

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Baggieboy_2
Baggieboy_2 Posts: 149 Forumite
Newshound!
edited 3 May 2014 at 9:31AM in Praise, vent & warnings
Just a quick rant. Left Npower in November. Until yesterday they still hadn't finalised my bill. They finally calculated that they owed me just over £60. I appreciate that they are grossly inefficient, but I do resent getting the following email...
We’d just like to confirm that we’ve cancelled your regular payment scheme.
We’ll send your final bill shortly, which you’ll need to pay in full when you receive it. On the back of your bill you’ll find details about ways to pay and ways we could help you with your energy bills.
If you do not keep up repayments and you are repaying a debt to us, we may share your payment information with credit reference agencies, which will affect your overall credit rating and may affect your ability to obtain credit in the future.

Just wondering if I should share their payment information with credit reference agencies.

Comments

  • Azari
    Azari Posts: 4,317 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I just transferred to them (as a result of their being 'best deal' from the 'energy club'.

    So far they have asked me for meter readings three times.

    Each time I've given them the reading as soon as I received the email.

    On the other hand the electricity is a lot smoother.

    I wonder how many people will post to tell me that it's the same electricity no matter who you get it from. <weg>
    There are two types of people in the world: Those that can extrapolate information.
  • peter_the_piper
    peter_the_piper Posts: 30,269 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Been sending them gas readings every month since before November, so far they have ignored every one and sent estimates which, of course, are greater than the actual usage. Won't be with them much longer.
    I'd rather be an Optimist and be proved wrong than a Pessimist and be proved right.
  • robatwork
    robatwork Posts: 7,266 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Azari wrote: »

    On the other hand the electricity is a lot smoother.

    Nice easter egg in your post.

    I bet your PC is running better on nice smooth current......
  • Azari
    Azari Posts: 4,317 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    robatwork wrote: »
    Nice easter egg in your post.

    I bet your PC is running better on nice smooth current......

    Indeed; and I find that the answers it provides are more accurate.
    There are two types of people in the world: Those that can extrapolate information.
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