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Specsaver Issue
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DataCrusader
Posts: 1 Newbie
Hi,
I had a Contact Lenses Trial which is meant to be free. When I arrived, sat down I was told I have to pay £20 because I had already had a contact lenses trial in 2011, which I did not complete. So I willingly paid.
But When I reached home I checked the terms and conditions, it states:
"Trial subject to suitability and includes easyvision and Acuvue® lenses only. Excludes other brands, coloured, gas permeable or hard lenses. One free trial per person per year. Current prescription required. Alternatively, an eye test will be required at our standard charge."
This is stated on the website.
Am I entitled to a refund?
Many Thanks
I had a Contact Lenses Trial which is meant to be free. When I arrived, sat down I was told I have to pay £20 because I had already had a contact lenses trial in 2011, which I did not complete. So I willingly paid.
But When I reached home I checked the terms and conditions, it states:
"Trial subject to suitability and includes easyvision and Acuvue® lenses only. Excludes other brands, coloured, gas permeable or hard lenses. One free trial per person per year. Current prescription required. Alternatively, an eye test will be required at our standard charge."
This is stated on the website.
Am I entitled to a refund?
Many Thanks
0
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