Where do I stand legally?

FireWyrm

Powered_By_Pies wrote: »

It seems suspect that they'd just notify you of a dispute being raised and then side with the buyer and automatically refund the buyer .

That is absolutely what they do if you go outside of selling/buying procedure which the OP has suggested did in fact happen. They imply that they sold the goods 'off auction' through email and just arranged a naken payment via Paypal. If this is the case, then there is no buyer protection, Paypal and Ebay (same entity by the way) cant do a damned thing except refund the money to the 'buyer'.

FireWyrm

Carlfitz77 wrote: »

I simply haven't got that kind of money, that's why I sold the item as I didn't have any. If I offer PayPal £3 a month can they still chase me? I'm willing to pay it back but it might take a while.

Of course you can, they are an unsecured creditor effectively. They will of course trash your credit rating and if you had mortgage aspirations, they are dead in the water for the next 6 years unfortunately.

Carlfitz77

Sounds like this is a common thing and people are simply getting away with it. If it's theft or fraud why don't PayPal investigate or get the police involved? I already have a thing with settle my debt each month so my credit isn't up to much anyway I don't think. £3 a month it is

Powered_By_Pies

FireWyrm wrote: »

That is absolutely what they do if you go outside of selling/buying procedure which the OP has suggested did in fact happen. They imply that they sold the goods 'off auction' through email and just arranged a naken payment via Paypal. If this is the case, then there is no buyer protection, Paypal and Ebay (same entity by the way) cant do a damned thing except refund the money to the 'buyer'.

Yeah, I just re-read the original post and realised what the OP meant.

That's why the handfull of times I've sold something through ebay, I've only ever sold it to the winning bidder. I did once get someone try this when I was selling a PSP, and they were good....at being terrible. I got an email from ebay saying the PSP had been won under buy it now, then I got one from 'Paypal' confirming payment, then one from the buyer telling me to send a shipping number to him to confirm shipping.... to Nigeria.

LOL!

As soon as that one came through I knew it was a scam and lo-and-behold, I started getting forged emails claiming to be from Paypal and Ebay asking why I hadn't shipped the item and that charges were being levied against me for whatever reason, along with a 'paypal payment reversal order' email within a couple of hours.

I forwarded these through to both Ebay and Paypal who confirmed them as scam emails, and emailed the buyer informing them of the outcome and that his details had been passed to the Nigerian Police force(!) Of course I didn't, but funnily enough I never heard from them again!

Basically OP, sorry to say this but you've been screwed over good and proper, and you should never settle a sale outside of Ebay for this specific reason.

sourcrates

Carlfitz77 wrote: »

Sounds like this is a common thing and people are simply getting away with it. If it's theft or fraud why don't PayPal investigate or get the police involved? I already have a thing with settle my debt each month so my credit isn't up to much anyway I don't think. £3 a month it is

Its a common scam because sellers like your self think they can save a few quid by going outside of ebay and so saving there fees, then they get sha*ted like this by the buyer, and theres nothing you can do about it, hard lesson im afraid !!

techspec

Dont Paypal have their own seller protection?

[Deleted User]

more men have walked on the moon than have got a refund from paypal.

blisteringblue

You have the persons address so you could try raising it as a crime with the police, because they have had the purchase price refunded from ebay so technically they should return the goods for the reason they reclaimed them in the first place.

Don't for a minute think they police will do anything but you can at least try and make it difficult for the thieving charge-back scumbag.

I was livid when I was done out of £180 this way, so I do feel for you at over £800 out of pocket.

sourcrates

Carlfitz77 wrote: »

I was selling a product on eBay and someone messages asking to buy the product outright. We exchanged emails and the sale went through. They paid £830 through PayPal and I posted the item. Then PayPal said there is a dispute and authorisation was not given for the payment. I opened a case and provided a prof of postage and a proof of delivery at the address. PayPal went in favour of the other party and now my PayPal account is -830 and they've passed it on to a debt collecting agency. I'm innocent, why should I have to pay? Are they saying I've commuted an act of fraud? Is there any way out of this?
Thanks for any help in advance

Have you received the goods back yes or no ?

raq

do feel for you.

I was scammed out of £12 and was gutted and I knew deep down the buyer received the item but sadly ebay went on their favour.

I still buy and sell on ebay but even after 8 years I am still very wary on certain things.

Best of luck