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1 final default outstanding

Hi
1st ever post on here and ever so sorry if this question has been answered (many times).

I was discharged from Bankruptcy in 2010. I followed the steps from this site regarding sending a pre-populated letter that has been kindly posted on one of the threads to the creditor informing them of my bankruptcy & discharge and could they change my credit rating to satisfied etc. I have sent this letter 3 times now to Lloyds and I received 1 reply stating they had no record of my outstanding debt and could I send more info. i sent everything I had relating to the debt which was an agreement via DFS. As said Ive heard nothing. I also sent the relevant letter to 2 other companies and they co-operated accordingly, but I still have this 1 outstanding and its obviously not helping in the slightest my rebuild of my credit report.
Please help.
Thank you.

Comments

  • Lloyds_Bank
    Lloyds_Bank Posts: 377 Organisation Representative
    Mistermoo wrote: »
    Hi
    1st ever post on here and ever so sorry if this question has been answered (many times).

    I was discharged from Bankruptcy in 2010. I followed the steps from this site regarding sending a pre-populated letter that has been kindly posted on one of the threads to the creditor informing them of my bankruptcy & discharge and could they change my credit rating to satisfied etc. I have sent this letter 3 times now to Lloyds and I received 1 reply stating they had no record of my outstanding debt and could I send more info. i sent everything I had relating to the debt which was an agreement via DFS. As said Ive heard nothing. I also sent the relevant letter to 2 other companies and they co-operated accordingly, but I still have this 1 outstanding and its obviously not helping in the slightest my rebuild of my credit report.
    Please help.
    Thank you.

    Hi Mistermoo,

    I'm sorry to hear of the troubles you've had with this. Can you let me know what address you sent the letters to? When we wrote back, did we specify what further information we required?

    Thanks,

    Cheryl
    Official Company Representative
    I am the official company representative of Lloyds Bank. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE[FONT=&quot].

    [/FONT]The information I have provided in this post is correct as at the date of posting."
  • Mistermoo
    Mistermoo Posts: 5 Forumite
    Sixth Anniversary First Post Combo Breaker
    Hi Cheryl.
    Many thanks for your reply.
    The address I have used is Gresham st, London when I received a reply requesting, basically any further information I had as my details were not found. I sent all the relevant info I have and didn't receive any further correspondence. I then proceeded to try to physically speak to someone and spoke to a lady whom informed me I had to send further correspondence to Credit reference
    Amendments dept, the address for that dept I can't find. Again without reply.
    Regards
    Stuart
  • Lloyds_Bank
    Lloyds_Bank Posts: 377 Organisation Representative
    Mistermoo wrote: »
    Hi Cheryl.
    Many thanks for your reply.
    The address I have used is Gresham st, London when I received a reply requesting, basically any further information I had as my details were not found. I sent all the relevant info I have and didn't receive any further correspondence. I then proceeded to try to physically speak to someone and spoke to a lady whom informed me I had to send further correspondence to Credit reference
    Amendments dept, the address for that dept I can't find. Again without reply.
    Regards
    Stuart

    Hi Stuart.

    The address for the Credit Reference Amendments team is:

    Credit Reference Amendments Team
    Lloyds Bank
    Box 1
    BX1 1LT

    If that's the address you've already used and haven't had a response from, I'd suggest contacting our Customer Services team to let them know about your concerns. They'll be able to investigate. You can do that by completing our online form, here.

    If you've any other questions or need any other help, let us know.

    Thanks

    James
    Official Company Representative
    I am the official company representative of Lloyds Bank. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE[FONT=&quot].

    [/FONT]The information I have provided in this post is correct as at the date of posting."
  • Mistermoo
    Mistermoo Posts: 5 Forumite
    Sixth Anniversary First Post Combo Breaker
    Hi James
    Yes that was the address I used. Thanks for the link to the online form, I have just completed it and sent it so hopefully someone will get back to me soon.
    Regards
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