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Aldi have asked me to get a receipt

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So got a parking eye ticket at aldi and copied the template from here and sent it to p.e. got rejected. Complained to Aldi FB who said to contact their customer services for help who gave me the number of their parking dept and then later told me it was the only number for PE they had. Infuriated I emailed the GM of Aldi and lo and behold Aldi CS were suddenly phoning me. Rachel told me because I paid cash I would have to call my local Aldi and ask for a receipt, telling them what I bought and at what time. The time isn't a problem as it is on the PCN but it was almost 2 months ago, would you remember what you bought? I can tell them items I have bought in the past but what if I didn't buy them on that day, don't want to jeopardise them not finding my receipt. Any suggestions
Smile though your bank is breaking:)
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