what is classed as original request?

greatwhitebargainhunter

Hi

I claimed for charges on 2 Lloyds accounts - and recieved their standard reply yesterday and another today.....so i have typed up my second letter - although i was wandering.....orginal letter?? we sent them one along the same lines detailing all charges and requesting they repaid them as they were unfair - back in 2003! got the standard letter then! should i refer to this in my second letter???

also detailed list of charges - is dates and amounts suffiecient or do we need to list returned cheque, charge etc?

Thanks

ps. been searching all the different threads - sorry if this is in the wrong place! i'm a newbie!!!!

xlesleyann

Hi

I would refer to the latest letter they sent you.

Also when doing a list of charges it is best to put what the charge was for e.g returned cheque charge.

Hope this helps. If you need anymore help just post.