Halifax mortgage- HELP

Picklesarcar

Afternoon all!!

My husband applied for our first mortgage through a broker a week ago. The application was submitted last Tuesday, after getting the DIP a week prior. A full credit check was done last Thursday.

I am not going on the mortgage just yet. We may be buying a family home, but in all honesty our relationship isn't working well at the moment, and have agreed the last thing we would need to worry about is who gets what from the house. I haven't worked in 5 years, due to having babies, I've never had a credit card, and we have absolutely no joint credit. Even on his credit reports I am not on as a financial association.

The money for the mortgage valuation has not yet been taken, and our broker is either 'too busy' to take our call, doesn't call back, and then has days off.

We initially applied for a 95% LTV, but were told before we could get a DIP, we needed to make it a 90% LTV. We have cut our throats completely by having to pull the extra money out of thin air.

My husband earns £78000 pa, the house price is £250000 and he has good credit, with no missed payments in 6 years.

He does have a car on finance, that he's had for a year, and has £20000 left to pay off.

He did the affordability stress test, and even after our monthly out goings and mortgage rate raising we had just over £1000 family money left.

He's now worrying that his car finance has made a difference, and that because a survey has not been payed for and booked, Halifax have said no, we just haven't been told yet.

Does anyone have any advice, or experience with this?

Thrugelmir

Picklesarcar wrote: »

I am not going on the mortgage just yet. We may be buying a family home, but in all honesty our relationship isn't working well at the moment, and have agreed the last thing we would need to worry about is who gets what from the house.

To protect your own interests and those of your children you should be party to the mortgage and named on the deeds. Not being on either makes no difference to the mortgage application itself.

Picklesarcar

My parents own a fair few properties, so if we were to go our separate ways, we would always have a home to go to. Plus, my OH is very sweet, despite our issues, and wouldn't hesitate to pay the rent and bills

The biggest problem for us is our broker. She hasn't returned our calls in a week, we didn't even get a courtesy email stating when she had put the application through. She's allegedly a whole market broker but offered us one mortgage option.

The hard credit search was done last Thursday, so one would assume it has been put through, but we haven't had the money for the valuation taken out yet.

kingstreet

A full application and no valuation fee debit suggests a decline to me.

The Halifax system carries out the full search at application and if successful, the card details are requested immediately.

Your broker may be trying to find an alternative, before returning your calls...

Picklesarcar

Awesome. OH will be pleased.

I honestly wished we would have never gone via a broker. She's been appalling. She works for one of the largest broker firms in the UK, yet she's awful!!

Considering we have payed her over £250 at this point, I expect to be kept in the loop.

So glad we cancelled our holiday in order to help make up the extra deposit money.

If the likelihood is we have been declined, are there other products out there for us? Or do we just have to draw a line under it and move on?

amnblog

Picklesarcar wrote: »

Awesome. OH will be pleased.

I honestly wished we would have never gone via a broker. She's been appalling. She works for one of the largest broker firms in the UK, yet she's awful!!

Considering we have payed her over £250 at this point, I expect to be kept in the loop.

So glad we cancelled our holiday in order to help make up the extra deposit money.

If the likelihood is we have been declined, are there other products out there for us? Or do we just have to draw a line under it and move on?

If your broker works for a large firm she has a manager who you can ask to speak to.

Picklesarcar

Think I may do that.

I think at the point she 'forgot' to cancel our first meeting, we should have found another broker.

I very much doubt she is looking for another product for us. The estate agents she works out of have just told me she's away for the rest of the week.

So glad this house buying malarkey was as easy as she originally said it would be. Thoroughly stress free experience

amnblog

You have received poor service and should speak to her manager.

Picklesarcar

Thank you for your advice. It is much appreciated. Though, seeing as it looks like a no, I feel slightly gutted at the same time!

kingstreet

If this is an estate agency advisor with a national chain, you've probably got the worst of all worlds - limited panel, fee-charging, expensive/poor conveyancing, expensive/tied insurance.

No way you should be adding the title "broker" to their offering. We are a completely different kettle of fish.

Before you can work out your next move, you need to find out what happened and why. The advisor's manager would appear to be your first port of call...

Picklesarcar

Slightly annoyed now, if I'm honest.

When we first reached out to her we were basically promised to moon on a stick. Turns out we got a run of the mill lollipop.

She contacted halifax with the view of getting a 95% mortgage, later that day she called back and said they won't accepts us for a 95% but will for a 90%, but needed to know by the end of the day. It gave us 3 hours to pull £12000 out of thin air. We asked if she could find another 95% mortgage elsewhere and were told no, as she didn't think we would get it.

Fast forward to now, we've cancelled the holiday, lived off of a tiny budget for the past month, and she's not replying to calls, emails or texts.

We were told that she works for *insert name here, I don't want to get in trouble*, but are completely separate from the estate agents. It's not even the agent we are buying from. We were told the only cost would be £250, then £125 on completion, and no monies would be attached to the mortgage for her services. Go to fill full application in, she forgot to cancel as she was on holiday, rearranged it, went back, filled the paperwork in, to find out money had been attached to the mortgage for her services.

Utterly disappointed by this. Now extremely worried we will lose the house now.