DRP letter from secure a space, help!

melzord

just recieved ANOTHER letter asking for £149 and threatening me with court action. This letter states I didn't display a valid permit, though the carpark is free?
I was charged with the fine on 17/12/2013 and this is my second letter asking for money, though the first threatening me with court action. It says its my last chance to pay before they give my details to the creditors solicitor.
the creditor is secure a space. I read on the forums to complain UNLESS its issued by secure a space, but then couldn't find anything else on it:
Please help, I only have until the sixth of may to either pay or complain and I'm stessing!
Thank you in advance!

ColliesCarer

You need to read the NEWBIES sticky thread - especially post #4 Debt collector stage - see link below.

Also was the initial "ticket" you got from Secure-a-space a windscreen notice or a postal notice? And it's NOT a Fine btw - private parking companies can not issue fines.

https://forums.moneysavingexpert.com/discussion/4816822

If there was no windscreen ticket and the Registered Keeper and the driver are different people - follow the advice about naming the driver to discharge keeper liability which will then result in Secure-a-space sending a notice to the driver in their own name - once this is received it should be appealed as per the advice in post #1 of the same thread above using the template 1st appeal letter.

If you get a Letter Before County Court issued by either Secure-a-space or a solicitor acting on behalf of Secure-a-space come back on - see advice on post #5 of NEWBIES link above and LBCCC fightback help in link below
https://forums.moneysavingexpert.com/discussion/4896178

p.s. Secure-a-space do not seem to issue court cases but that could change and they have 6 years to decide whether to bring a case in the small claims court.
Even if they do which is unlikey such cases are very defendable.

melzord

Thank you!
It was a windscreen notice and I'm the only registered keeper/owner and driver of the car .

melzord

Ok, there's a letter template to appeal in the NEWBIES thread that I was looking at before, but didn't know whether to use it or not. Do you think that will work? If I send that letter to secure a space and then another to DRP saying that I deny any debt, to refer it back to their client and to not contact me anymore, will that be ok?
I've read a lot of the notice boards but finding them all a little difficult to understand sorry for being a massive pain! And thank you again!

ColliesCarer

Not to worry as it was windscreen notice there wouldn't be an option now to name the driver anyway.

You could try a late appeal as RK - send it to Secure-a-space (not DRP) as per the 1st appeal template letter in the NEWBIES thread in the hopes of getting them to accept a late appeal and issue you with a POPLA code but they are under no obligation to accept it.

Even if they don't accept it - the fact you tried to resolve the dispute by requesting access to their alternate dispute resolution procedure can be useful should they ever decide to bring a claim (which is unlikely).

And yes you can send the letter to DRP denying the debt.

melzord

Awesome, I've just printed the letter template with my details and the DRP letter denying debt and will send tonight in the post.
Thank you very much for all of your help, if I could hug you, I would! X

ColliesCarer

Well I'll consider myself hugged then - thank you

But don't just post them - take to the post office and get a free certificate of posting

Coupon-mad

I read on the forums to complain UNLESS its issued by secure a space, but then couldn't find anything else on it

Nope, the NEWBIES thread says send an early appeal by sending the template first appeal from the keeper, at windscreen ticket stage! Never mind - I doubt they sent you a POFA compliant NTK, did they move straight on to a debt collector letter? Can we see the first letter to see how it fails as a NTK?!

If so then read post #6 of the NEWBIES thread and get the BPA and DVLA email addresses from there. Email both to complain that Secure-a-Space did not send any Notice to Keeper at all so you have had no opportunity to appeal, as registered keeper. This is a breach of the BPA Code of Practice and you require a NTK so you can appeal and use POPLA as keepers are allowed to do. Do not say who was driving and do not imply it.