IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

PCN -Excel at Peel Centre

Options
I have recieved a letter from Roxburghe debt collections claiming that I owe Excel parking £160 for a fine that goes back to 19.12.2013. I have recieved nothing prior to this. The time stated on this letter was 9.17pm parking without a valid ticket.
I have been on the website for the Peel centre & parking is only charged up to 9pm. I have just sent an appeal to Excel by email and recieved an email back stating I need to give them my address and the name of the person driving before they will even look at my appeal.
What's the best way to proceed now ?
Any helps greatly appreciated ...

Comments

  • Umkomaas
    Umkomaas Posts: 43,367 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 28 April 2014 at 12:10PM
    What's the best way to proceed now ?

    Whatever you do, DO NOT write back with the name and address of the driver at this stage - tell me you haven't done that already?

    Then, read the NEWBIES sticky at the top of the forum index - everything you need is in that.

    Also type Excel Peel into the forum's excellent search engine and you will be swamped with almost identical cases to your own. We get a new Excel/Peel case almost every single day and we just can't take up valuable time typing the same detailed reply every time.

    If there's anything you don't understand after taking the above two actions, do come back and we will try to assist.
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.