epson scanner

rexel

I have a Epson v 500 scanner when I switch it on and connect to laptop orange light flashes If I switch it on and not connected to laptop green light comes on but as soon as I connect to laptop changes to orange flashing

Oblivion

From the User Manual ...

Home > Solving Problems

Reading the Status Light

If an error occurs, the scanner stops operating and the status light flashes orange.
This indicates one of the following problems:

The scanner is not connected to your computer properly or your software is
not fully installed. See the Start Here sheet that came with your scanner for
instructions on installing the software and connecting the scanner to your
computer.
The scanner and/or the transparency unit transportation lock is locked. Slide
the lock to the unlock position.
The scanner cover cable or optional Automatic Document Feeder cable is not
connected to the scanner’s OPTION port. Connect the cable to the port.
Note:
Before connecting or disconnecting the scanner cover cable or the
Automatic Document Feeder cable, turn off the scanner using its
power switch.
After trying these solutions, turn off the scanner using its power switch, then turn it
back on.
If the status light is still flashing:
The scanner may be malfunctioning.
The scanner light source may need to be replaced.
The connected optional equipment may be malfunctioning.
Contact Epson. See Epson Technical Support for details.