Returning a laptop to PC World. Not faulty, Am I allowed?

Protocol45

Yeah, I spent about an hour removing all the bloat they "give" you. Trials of everything. Seemed to run a bit faster afterwards.
Thanks all for advice, I've consulted with my sister and she is keeping it as is. If the kids want to play games, they will have to save a get a laptop of their own.

SuperHan

It may be worth bearing in mind that if they don't know much about laptops, they may have been easily confused? Could the salesman have said more memory means it's faster... For someone with a lack of IT savvy, this could easily (and mistakenly) be translated to the more saving space it has the faster it is, and thus the bigger the hard drive, the faster it is.

Also, all of the cheaper laptops compromise on CPU and/or RAM as well as hard drive, it wouldn't have been possible to get a smaller hard drive and swap for a SSD in a cheaper laptop and not have compromised other specifications, which are probably more important to the running of Minecraft.

Removing the bloatware that comes out of the box will have an improvement, but at the end of the day, a sub £400 laptop is never going to run impressively well.

bod1467

SuperHan wrote: »

Could the salesman have said more memory means it's faster

It would be hard to say that this statement is wrong ... more RAM usually does mean a PC runs faster (especially if it is dual channel RAM).

And if you were meaning the HDD when you said memory, then you should have said storage.

agrinnall

bod1467 wrote: »

It would be hard to say that this statement is wrong ... more RAM usually does mean a PC runs faster (especially if it is dual channel RAM).

And if you were meaning the HDD when you said memory, then you should have said storage.

I think SuperHan was just pointing out that the OP's father and sister may have misunderstood/misheard/misremembered the salesperson, who may actually have said RAM rather than HDD.

bod1467

Perhaps I misread his post, and we're saying the same thing.

WillCalderwood

Making such outrageous claims like the bigger the hard drive the faster the hard drive.

This is actually true. Bigger hard drives have 2 things that make them faster - they are likely to have more platters so fragmented data is less dispersed. They also have a higher data density, if this if the linear density along a track that means the platters don't have to spin as far to read the same amount of data. Improvements are marginal, but they exist.

SuperHan

bod1467 wrote: »

It would be hard to say that this statement is wrong ... more RAM usually does mean a PC runs faster (especially if it is dual channel RAM).

And if you were meaning the HDD when you said memory, then you should have said storage.

Yes, this was EXACTLY my point! It's so very difficult for people who aren't particularly up on their IT (which you are) to differentiate between memory and storage, as to joe bloggs in the real world, they are the same.

I was insinuating that there may have been crossed wires of this type in the salesperson - customer - OP chain.