John Lewis TV Guarantee woes

unholyangel

Well if you want to be really pedantic....it does apply in the country I live in, if the contract is governed by english law.

Just the same that it wont apply in england if the contract is governed by scots law

SJP737

Fosterdog wrote: »

You can buy the stands and it's a five minute job with usually about 4 screws to swap it.

My brother knocked his TV over which snapped the base (TV itself thankfully not damaged) it was around £15 for a replacement and now the TV is completely stable again.

If only it were so cheap - John Lewis have quoted me £138.99 to get the same Samsung stand as a replacement!

SJP737

bris wrote: »

The EU directive has not been implemented in the UK we still have SOGA.

What caused the splits, it's unlikely going to be because of normal use, splits are a sign of pressure being put on the TV through moving it here and there.

You could wall mount it and get rid of the stand.

The stand hasn't been abused or misused in any way, nor has it even been moved from the position it was installed in by a competent person back in the Summer of 2012 - Purely normal everyday usage.


The only pressure applied to the stand is the weight of the TV itself.


The design of the stand means that all the weight is spread just through the small foot at the end of each of the 4 legs - the splits in the plastic have formed where the legs join the raised body of the stand. That section was about an inch above the table surface originally, but after the legs have literally 'done the splits' those slightly inclined legs are slipping down towards being horizontal.


Design flaw or manufacturing/materials weakness is my best guess as an engineer of some years

deanos

i presume its one of these ? there are a few on ebay around £20, you shouldn't have to IMO but rather risk the one you have now breaking i would buy a 2nd hand one

http://www.ebay.co.uk/itm/Samsung-LCD-LED-TV-Stand-BN96-25548A-Star-Base-FREE-DELIVERY-/321361420093?pt=UK_Home_Garden_LivingRoom_TV_Furniture&hash=item4ad2a21f3d

http://www.ebay.co.uk/itm/Samsung-complete-LED-TV-stand-Compatible-with-37-40-46-Samsung-TVs-/201080689128?pt=UK_Home_Garden_LivingRoom_TV_Furniture&hash=item2ed157d1e8