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CCA Reply how long does it take?

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Hi There,

I requested a CCA at the beginning of Feb, at the end of March they replied saying that they hadn't had a response from the creditor and the account was on hold-its now the end of April and I have heard nothing else?

The reason I'm asking is i want to sort both accounts i have with this company with full and finals. Big one 2000ish small one 400 ish- I'm not getting far with offering f&F on the smaller one they just keep sending a generic letter requesting financial statement. could i offer to pay the small one in full but point out that this will reduce the amount I have available to offer on the larger debt-(if the CCA should ever appear) At least that would be another one out of the way-or would there be a reason not to do this?

just want to be debt free- nearly there but not quite

Comments

  • National_Debtline
    National_Debtline Posts: 7,998 Organisation Representative
    Tenth Anniversary 1,000 Posts Combo Breaker
    Hello there,

    A creditor is supposed to respond within twelve days from when they receive the request. In reality it can take a lot longer in some instances. They are not allowed to take further action against you to enforce the agreement in the court until they do so.

    As they have not supplied the information, the creditor cannot:
    • make you pay off your debt before you’re supposed to;
    • get a court judgment against you; or
    • take back anything you've hired or bought on credit, or take anything you used as security (like your house) when you took out the agreement.
    However, they can still:
    • ask you to pay what you owe;
    • send you a letter called a ‘default notice’ if you miss any payments;
    • pass your information on to a credit reference agency (which might affect your credit record);
    • pass your information on to a debt collector;
    • sell your debt to someone else; or
    • take your case to court, although they won’t be able to get a court judgment against you unless they give you the information you’re entitled to.
    If the creditor has not done what they should have following your request, your debt still exists. If you don’t arrange to pay, the creditor may add interest and other charges, if the terms of the agreement allow them to.

    Best wishes,

    David @natdebtline
    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
  • floozy44
    floozy44 Posts: 24 Forumite
    Thanks for your reply David that gives me all the info I need.
    really appreciate it
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