help please: I didn't receive my benefit

mgasg

Hello everybody
I am new here and of course asking for help...I am sitting and crying instead of sleeping:(:(
I am receiving ESA and my payment was due yesterday. But my account is empty, I am abroad..have no money literally as I was waiting for ESA..
on't know what to to:(( I am not English, don;t know the way how to manage,even can not ring as I have no money to top up my phone, and as you know, ringing to the number o800....is terribly costly..
My Lord! I have depression, strong anxiety and I am after brain tumour removing, can not manage.

Help me please good people if you can, I am visiting my frail mum due to Easter and don't know, how I can come back without money..

Thank you for reading..

~Beanie~

How long are you abroad for? Could they have stopped your claim because you are abroad?

NYM

How long have you been abroad and did you notify them that you were going ?

In the meantime, can your parents lend you some money so you can return ?

fabforty

Did you fly? Just a thought, but if you left the country on a one way ticket (as you cannot afford to return, I assume that you must have), your benefits may have been stopped as it was assumed you were not/might not be returning. HMRC and The Border Agency are intrinsically linked and exchange information. HMRC and DWP also exchange information. Being out of the country, especially if it has been a long visit, is the most likely explanation.


Where have you travelled to (this might make a difference)?
How long have you been gone?

Teahfc

fabforty wrote: »

Did you fly? Just a thought, but if you left the country on a one way ticket (as you cannot afford to return, I assume that you must have), your benefits may have been stopped as it was assumed you were not/might not be returning. HMRC and The Border Agency are intrinsically linked and exchange information. HMRC and DWP also exchange information. Being out of the country, especially if it has been a long visit, is the most likely explanation.


Where have you travelled to (this might make a difference)?
How long have you been gone?

Not sure as OP does not mention it how long ago they had B T removed, cannot imagine if it was recent flying would have been suggested by the surgeon. ?