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EON Energy Discount V1 ALERT !

EdGasket · 2014-04-22 20:23:35

This plan is supposed to give a 6% Direct Debit discount. On my latest bill the total discount seemed rather low so I started going through the figures. No 6% Discount. Contacted E.ON who say: "Unfortunately this was caused by a system error and we're unable to stop this from happening. We made some changes to our tariffs…

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Former_E.ON_Company_Representative:_Malc Posts: 6,558 Organisation Representative

23 April 2014 at 2:23PM

Thanks for coming back EdGasket.

You're spot on. The lower standing charge is equivalent to £35 per year per fuel.

We've made these changes at the request of Ofgem.

The letter we sent letting you know about the changes included information about what to do if you weren't happy. This included details of how to change tariff/supplier without penalty.

Take your point about the email address. I'll happily feed this back.

Malc

“Official Company Representative
I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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