Standing Order gone out early?

EarthBoy

dreamdreamer wrote: »

FD have said the date of account opening is the 31st and that's why they took it on that date, but my internet banking still says next payment is due on the 1st May, similarly it said next payment due on 1st April last month. So I think they may be fobbing me off. Anyway I'll write a letter with an FSA threat and I'm sure we'll reach a resolution!

First Direct aren't fobbing you off because they always set up the standing order for the regular saver account on the same day of the month as the initial payment was made. It's part of the conditions of the account that it must be done that way, and they won't let customers change it. So, the payment on 31st March was correct in that case. The next payment will be 1st May because April only has 30 days.


How do I make payments into my Regular Saver Account?

Your first payment will be taken from your 1st Account on the day you open your account. This will be followed by another 11 monthly payments which can only be made by way of standing order.

The first standing order payment will be arranged for one calendar month after account opening and on the same day of the month thereafter for a further 10 months. You can change the amount of the monthly standing order between £25 and the maximum monthly balance (in multiples of £5). You can only make one standing order payment to your Regular Saver Account in any one month.

http://www2.firstdirect.com/1/2/savings/regular-savings-account/frequently-asked-questions