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Barclaycard PPI.

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Hello,

I've filled out the Barclaycard PPI complaints form etc and they've attempted to contact me via telephone.

Have tried calling back at various times but always seem to be on hold; I appreciate no one has a crystal ball but if they try to phone you does that mean my PPI claim has been refused?

Thanks!
It's not your credit score that counts, it's your credit history. Any replies are my own personal opinion and not a representation of my employer.

Comments

  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    They may need additional info from you, if it was rejected I am sure they would send a letter.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Banks don't ring to inform customers of the outcome of PPI complaints. They have eight weeks to consider your complaint and telephone calls during this period are likely to be seeking extra information or clarification of some aspect of your complaint.
  • 20aday
    20aday Posts: 2,610 Forumite
    Ninth Anniversary 1,000 Posts Combo Breaker PPI Party Pooper
    Thank you for the replies... Just wondered, that's all!
    It's not your credit score that counts, it's your credit history. Any replies are my own personal opinion and not a representation of my employer.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    20aday wrote: »
    Just wondered, that's all!
    Don't ring them back, it's futile and expensively time consuming. If the information they require is fundamental to your complaint, then a letter should be sent if they cannot get in touch by phone
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