We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Current address not up to date

Both experian and equifax have my current address wrong. I moved about 1 year ago and everyone I have accounts with have been notified and I've made sure to register with the electoral role etc so it suite disheartening to be keeping on top of all my affairs only to see that I'm potentially penalised because they're providing creditors with the wrong information. I've emailed both but I don't have much faith it will be updated from what I've read they're a nightmare. My mortgage, 2 open credit agreements, associated parties and electoral role all show I'm living at my current address

Comments

  • Hazzinho
    Hazzinho Posts: 742 Forumite
    Is the address you've provided to lenders valid? Is it on the Royal Mail website? Flats and calling your house a name you've made up can cause issues.
  • happy_bunny_2
    happy_bunny_2 Posts: 4,488 Forumite
    Are you saying they are still showing you at your previous address with your new address being a linked one?

    Or is your address wrong?

    The first happened to me and I had to raise a support ticket with Equifax to update my address.
    :beer:
  • Experian_company_representative
    Experian_company_representative Posts: 2,134 Organisation Representative
    Part of the Furniture Combo Breaker
    edited 22 April 2014 at 3:13PM
    Hi TClite

    When a credit report is produced, it will contain all the information that we hold in the name at the applicant that the addresses that have been supplied. However, we do not advise lenders of what your current address is, we would just supply the information we hold for the name and address requested.

    Lenders may use then use this information to help them decide that you are living at that you applied from, which is why it is important to ensure that your accounts are registered at your current address and you have registered on the electoral roll.
    If you believe any of your information on your report is out of date [EMAIL="Uksocialsupport@experian.com"]email[/EMAIL] the details to met and I will be happy to look into it.

    Regards Neil
    Official Company Representative
    I am an official company representative of Experian. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"

    Posts by James Jones, Neil Stone, Stuart Storey & Joe Standen
  • TClite
    TClite Posts: 53 Forumite
    Ninth Anniversary 10 Posts Combo Breaker
    Many thanks all, it was rectified via an email. Quick response too. One final thing, now I'm happy with my report it's not obvious if there's going to be a recurring direct debit?
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.7K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.7K Work, Benefits & Business
  • 600.2K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.