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help prob with IE and firefox- pg problem

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HI


I am trying to open a link on a page for example i want to download msn 7. I go to msn.com click on msn messenger then it says get now when i click on that a new windows open but noting loads on it it says done but noting it on there. I am useing both IE and firefox.Any 1 no how to fix it

thanks
«1

Comments

  • Fran
    Fran Posts: 11,280 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    Have you looked at the options in the browsers - there is a mention of downloading... I have the same problem using Firefox which I mentioned on here but never actually resolved it, I just used IE which did work instead. I've now got Opera and not sure if that works yet. Not much help! :rolleyes:
    Torgwen.......... :) ...........
  • sra
    sra Posts: 4,676 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Photogenic
    I had a problem a few months ago. Firefox was saving files to another XP user-account's desktop even though it said it was saving them to mine - but that happened because I was messing around with profiles and moving them around

    Try:

    in firefox

    Tools / Options

    Click downloads on the left

    select save all files to this folder:

    and then in the drop-down box select other -
    Even if you want things saved to your desktop, select other and then use browse to show it where your desktop is in case decides to put them somewhere else.

    (i.e. click My computer / C: / Documents and Settings / Username / Desktop rather than just clicking Desktop)
  • amit_1
    amit_1 Posts: 715 Forumite
    Part of the Furniture Combo Breaker
    these steps dont slove the problem
  • Chippy_Minton
    Chippy_Minton Posts: 3,339 Forumite
    Tried this out and I have exactly the same problem with IE and FF.

    It seems to work if you go to https://www.msn.co.uk instead.
  • amit_1
    amit_1 Posts: 715 Forumite
    Part of the Furniture Combo Breaker
    plz help i need this prob fixed ASAP
  • spankymonkey_2
    spankymonkey_2 Posts: 798 Forumite
    click on tools then downloads, it should show all the downloads you have. then click on open opposite the file you wish to open. firefox normally downloads to desktop. if downloads box is empty click on my downloads at the bottom of the downloads box that will open up the file with your downloads in then install programme fronm there((right click , click on open)
    spanky xx

    DFW weight watchers 28lbs to lose
    lost so far 11.5 lbs
  • amit_1
    amit_1 Posts: 715 Forumite
    Part of the Furniture Combo Breaker
    any 1 no how to fix this problem?
  • NellyLock
    NellyLock Posts: 487 Forumite
    erm , out of curiosity there isnt a little bar on the top up (normally yellow i think) that says something like 'blocked content...' that you can click on and say allow blocked content? if so allow the content and re-open the page

    other than that...as i say 2 a lot, disable firewall/popup blockers for a second and try loading page...does it work now? if so its something to do with them blockers and not ie/firefox
  • amit_1
    amit_1 Posts: 715 Forumite
    Part of the Furniture Combo Breaker
    nop there is no yellow box saying anything i have the pop up blocker off and firewall off but still same problem.
  • Chippy_Minton
    Chippy_Minton Posts: 3,339 Forumite
    Errr, did you try my fix? - Reply #5.

    Go to https://www.msn.co.uk, click Messenger (top right under the Search box) and then Get it Now.
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