click 2 run configuration failure

vanillaspice

When I start my PC there is a 'boing' sound like a spring/coil then I have to click ok on a box to get rid of it. If I want to open any word documents I then get the above message and if I try to access the docs through the documents tab then it says that the shortcut has gone. I have searched the internet for solutions, one of which was to uninstall/install windows 2010 starter but this does not appear in my programmes to uninstall it. I have tried restoring the PC from an earlier time but this is failing too, I have tried 5 times. I have also had this:
There was a problem starting C:\use\kay\appdata\local\conduit\backgroundcontainer\backgroundcontainer.dll
The specified module could not be found.
I've also tried downloading windows fix but this could not detect anything.
Can anyone help access my word docs again. Thanks

dogmaryxx

vanillaspice wrote: »

There was a problem starting C:\use\kay\appdata\local\conduit\backgroundcontainer\backgroundcontainer.dll
The specified module could not be found.

http://answers.microsoft.com/en-us/protect/forum/protect_scanner-protect_scanning/run-dll-error-messagebackground-containerdll/49612202-667e-4a71-8e9a-d02161d8bc19

vanillaspice

Thanks for the reply.

Tried the autoruns and did a scan, although my PC didn't make the 'boing' sound when starting up i still cannot access any word documents. I get a box now saying 'this programme is unavailable to run because of missing or corrupted files'. 'Contact computer manufacturer'. I also had to download Moxilla to access the internet as my IE won't start either. Not sure if I need to get my PC looked at.

bod1467

Probably time to backup your data (photos, documents, etc.), if you haven't already, and do a Windows reinstall. (e.g. restore to factory settings).

NiftyDigits

vanillaspice wrote: »

Thanks for the reply.

Tried the autoruns and did a scan, although my PC didn't make the 'boing' sound when starting up i still cannot access any word documents. I get a box now saying 'this programme is unavailable to run because of missing or corrupted files'. 'Contact computer manufacturer'. I also had to download Moxilla to access the internet as my IE won't start either. Not sure if I need to get my PC looked at.

Try a System Restore to before the problem began.