Help! ParkingEye Ticket!

Bradders93_2

Hi all.

New here, jut received a letter from parking eye saying in overstayed the 2 hour limit in a car park local to me. I used the stores in the retail park as per the car park rules, but didn't read anything g about a maximum stay, was there for 2 hours 44 minutes.

They want £50 if I pay within 14 days and £85 thereafter.

I've spoke to a few friends, one says ignore it one says appeal.

I have no idea what to do, never had a parking ticket from a private company before.

Regards
Brad

ColliesCarer

Hi Brad,
The friend who says appeal is right - ignore hasn't been the advice for over 12 months since the law changed allowing them to pursue the reg. keeper.

But don't worry as long as you follow the advice about how to appeal that's contained within the NEWBIES thread ( 1st thread on page 1 of this forum) you will be able to get it cancelled.

So take a look - here's the link for all the info you need and a template 1st appeal to the parking company

https://forums.moneysavingexpert.com/discussion/4816822

Bradders93_2

Hi thanks for that, so I should make a soft appeal first via written letter sent with a proof of postage direct to ParkingEye?

I can't seem to find any receipts from that day, pretty sure I (very rarely) used cash that day! Do I have to include a receipt. I could probably include past bank statement showings visiting the car park and using the facilities regularly previously.

HO87

Do not provide any evidence to ParkingEye. If you find receipts etc then retain them but don't go giving them away.

The objective of the soft appeal (as per the templates in the Newbies thread) is to have it rejected by PE who are then obliged to provide a POPLA code. Armed with that code you can submit a fuller appeal to POPLA and PE will pull their more recent trick and simply not bother to respond to it handing you the victory. Cost = A couple of hours reading/writing as opposed to a couple of hours reading/writing to PE followed by paying their demand for £85 anyway.

ColliesCarer

As long as this was in either England or Wales
Then yes send in the template appeal letter from the Newbies thread.
The appeal is sent from the registered keeper and don't identify the driver if you decide you want to add anything to the 1st appeal letter - but it's fine to just send it as is.

The circumstances aren't really relevant and you don't need to send in receipts or any other proof of purchase to PE.

It's likely P E will reject your appeal to them - but that gets you the POPLA code and with the forum's help to put together your POPLA appeal you stand a better then 99% chance of getting it cancelled.

Sometimes when P Eye are managing a car park for just one store (like they do with a lot of Aldi shops) there can be clauses in the contract that mean they must cancel for say a genuine shopper in which case it's useful to send P E proof of purchases but on a retail park the contract is more likely to be with a managing agent and not a store.

But for retail parks it's still worth approaching the stores you shopped in (copies of bank/credit card statements will be ok as proof but make sure you blank out any personal details). Even if you didn't shop in certain stores that day but are a regular customer normally then go and speak to the managers - many can and do get these cancelled.

And while you're waiting for your POPLA code use the NEWBIES thread to gen up on winning POPLA appeals.

Bradders93_2

Hi guys,

Should i date my letter to the PE appeals department?

Redx

Bradders93 wrote: »

Hi guys,

Should i date my letter to the PE appeals department?

obviously, but only send it at the PO with free certificate of posting (not recorded)

or appeal online

Bradders93_2

Just seen this part of parkingeye's website

parkingeye.co.uk/motorist-information/parkingeye-win-over-90-of-county-court-hearings

Would i be better to pay the £50, i really cannot afford £200, i would not be able to borrow the money or get a loan for it. I have the £50 now and can take it as a knock and refuse to use the retail park again.

Hot_Bring

Bradders93 wrote: »

Just seen this part of parkingeye's website

parkingeye.co.uk/motorist-information/parkingeye-win-over-90-of-county-court-hearings

Would i be better to pay the £50, i really cannot afford £200, i would not be able to borrow the money or get a loan for it. I have the £50 now and can take it as a knock and refuse to use the retail park again.

Nooooooo!!!!!

This will get stopped at POPLA at no cost to you IF you follow the instructions already provided and detailed in the Newbies thread.

THIS WILL NOT GO TO COURT .... if you follow those instructions.

EDIT - just to add, Parking Eye are lying with that stat. Ask them how many they won since last October !

Bradders93_2

Should i include a copy of the PCN with my appeal letter?

Hot_Bring

No - just put the reference number in your appeal.