Hsbc Regular saver disappeared.

RyanEzio

Not sure if this is the right section for this.

But I opened a a regular saving account with HSBC last year and it's due to mature on the 15th of this month.

I checked my online account today and the saving account seems to have disappeared with the money in it also. I'm wondering if this is normal? I can't seem to find anything on their help desk about it.

I had a letter off them a month or two ago to say it was coming to an end and it will be transferred into a flexible saver account.
But I thought it would automatically change over.

Anyone been through this before?

Thanks

- Ryan

tightfisteddave

yes this is normal. same thing happened to me at beginning of april. the regular saver disappeared from my screen and the money popped up in a "Flexible Saver" account a day or so later.

nothing to worry about

Archi_Bald

You can open a new regular saver as soon as the old one has been closed.

Don't let your money linger in an account with a dreadful interest rate.

RyanEzio

tightfisteddave wrote: »

yes this is normal. same thing happened to me at beginning of april. the regular saver disappeared from my screen and the money popped up in a "Flexible Saver" account a day or so later.

nothing to worry about

Thanks for the swift reply, I'll take a look In a couple of days