yahoo mail help

amanda47

Any help for a complete idiot please. I have two email accounts with yahoo I changed the passwords on the two accounts this morning. I know you shouldn't do it but I have used the same password for the two accounts and now I can only remember half of the password so can't accesses any of my emails. I wouldn't mind so much but I had some stuff saved in my emails that I need. I could cry what a plonker I am.

amanda47

espresso wrote: »

See here plonker!

I didn't have my mobile listed on my account and my alternative email address I can't accesses anyway I have the same passwords. The only thing I can do is to answer security questions, but its not giving me the option to do this.


Thank you.

vofs007

amanda47 wrote: »

Any help for a complete idiot please. I have two email accounts with yahoo I changed the passwords on the two accounts this morning. I know you shouldn't do it but I have used the same password for the two accounts and now I can only remember half of the password so can't accesses any of my emails. I wouldn't mind so much but I had some stuff saved in my emails that I need. I could cry what a plonker I am.

Ring the yahoo helpline

U.K. free phone: 0800 0289 562
From 10am to 4pm GMT, Monday through Friday

amanda47

vofs007 wrote: »

Ring the yahoo helpline

U.K. free phone: 0800 0289 562
From 10am to 4pm GMT, Monday through Friday

Thank you will give them a ring.

amanda47

Been on the phone for ages trying to contact yahoo customer services. I was on the phone listening to music for over an hour, then the phone gives a few rings then I was cut off, this happened twice. they haven't answered an email I sent them on Monday. bleeding yahoo.

amanda47

espresso wrote: »

Be fair, you are blaming Yahoo for being unbelievably stupid, so your saved emails are obviously not that important to you!

Maybe you would like to sign this pathetic petition here before it closes tomorrow.

WOW and I thought I had problems ?.
I'm not blaming yahoo for my mistake, I just wish they would either answer my emails or their phones. Think you need to chill out.

System

Clutching at straws time now.

leave pc alone. Go and compile on paper, a list of likely combinations of words untill you have a long list. You can then try them one by one, crossing out as you go. Even whilst doing this, you may think of others. Keep the list.

I assume you know how to access your history. That being so, go back a fortnight or so and click on yahoo mail. You might find that one of the links somehow takes you in, even though its supposed to be closed. If it DOES, you may be able to change you password from there.

How about setting up an outlook email account. Could you not import all yahoo stuff over?. That way you'd have it all again. If that worked, you could reopen a new yahoo account and bring it all back again.
As for 0800 numbers, make sure you're not on a provider that charges. There is a website that gives regional numbers. I think it's 0800 buster or something like that.

let us know how you get on.

and finally, each time you use a password, write it down in code to a list. For example I have MSE =th12. That means to me, thehatch (name of housr) 12 year we moved here, 2012

Mercenary

When you DO either get your email sorted out or set up new ones, begin using a password manager like Lastpass or KeePass (both free) which means you only have to remember the one very secure master password for it ( that you must decide on & which you MUST remember) and it stores all your passwords.....which, of course, should be completely different for each site

Lastpass can generate a password on-the-fly of any combination of letters, numbers, symbols and any length, then it saves it for you so it can fill in the Log In forms for sites if you want it to.
Or go to GRC.com and use their random password generator https://www.grc.com/passwords.htm

Passwords should be at least 10 random characters in length these days, and even longer ones are better to resist hacking.

amanda47

Finally managed to get back my yahoo email account with the help of the yahoo team .

System

Encouraging news

espresso

I bet that she has not learned from her silly mistake though and followed the advice given by Yahoo e.g. used different passwords on each Yahoo account, registered an alternate account with a different email provider, registered a mobile number.