help

beverley1296

Niece received parking fine while helping me (disabled fell over dropped my debit card purse) Anyway she pulled up came to my rescue returned to car within minutes to be slapped with a £60 parking fine from a firm called parking awareness. There is a sign on the photographs with a blue P on it but I cannot read it from the photo, yet the sign next to it is 10 times bigger saying locks get your keys cut. So sneaky if you ask me, Individual parking bays but no clear sign of No Parking. Anyway immediately appealed (mistake I now realize, was hoping they would understand and quash it, but NOPE.

So I sent in the template letter at the top of the thread the sticky thread I read people talking about. They have just emailed me saying: You may only appeal your PCN once to Parking Awareness Services, but you may appeal to our Accredited Trade Associations Independent Appeals Service, please visit theipc.info for further information on how to do this.

I'm not sure what to do, there is a sign on the wall but as I say it was not as clear as it could have been specially being next to a sign at least 10 times its size, I will go round this evening and take photos as I cannot upload their webpics, and try to talk to the shopkeeper see if he can help.

If anyone has any templates they think I ould use and any advise please let me know.

Thanks in advance Bev xx

da_rule

Did they give you a code number for the Independent Appeals Service (IAS)?

beverley1296

da_rule wrote: »

Did they give you a code number for the Independent Appeals Service (IAS)?

No I copied and pasted exactly what they emailed to me.

You may only appeal your PCN once to Parking Awareness Services, but you may appeal to our Accredited Trade Associations Independent Appeals Service, please visit theipc.info for further information on how to do this.

da_rule

Has your niece already appealed the PCN then?

beverley1296

ignore what I said, yes we appealed on the night of the ticket hoping they would quash it after explaining she had come to help me after I fell.

da_rule

In the reply to her appeal then she should have been issued with a IAS reference number.

Does the PCN make reference to a 'breach of contractual terms' or a 'contractual fee'?

beverley1296

Ah yes they have given her a number on this email.

Thank you for your appeal received on 08/04/2014 regarding the above detailed Parking Charge Notice.
We have reviewed the case and considered the comments that you have made. This appeal has been
considered in conjunction with the evidence gathered by the parking attendant, retrospective evidence
you may of supplied could not be used in the appeal decision. You were issued with a Parking Charge
Notice for:
Not fully displaying a valid permit and therefore agreeing to pay consideration in the form of a Parking
Charge Notice.
We are therefore unable to cancel the Parking Charge Notice as it was issued correctly. We have now
extended the discounted payment period by 14 days to allow you time to pay the discounted settlement
amount. Please now make payment of £60 to reach us by 27/04/2014 or £100 to reach us by 05/05/2014.
If you would like to view our photographic evidence, please visit pay.parkingawareness.co.uk.
You now have two options:
1. You can pay the total amount due as shown above within the next 14 days.
Online: pay.parkingawareness.co.uk
By Phone: 01253 531 135
By Post: Send cash/cheque/postal order to- Parking Awareness Services, 23 King Street, Blackpool,
Lancashire, FY1 3EJ.
At any Bank: Quote your notice number as the reference and pay to, Account Number: 93768597, Sort
Code: 20-10-03
2. You can appeal to to the Independent Appeals Service. Please be advised that If you do decide to
appeal to IAS the option to pay the discounted amount will not longer be available and the full amount of
the PCN will be due, if your appeal is rejected by IAS. If you decide to appeal to IAS you will need to visit
theipc.info to download the necessary forms required to appeal. You will require this unique IAS code:
Please be advised that if you opt to appeal to IAS you lose the ability to pay the
discounted rate

da_rule

Please delete the IAS code from your post, it can be used to identify your niece.

beverley1296

she is a new driver and none of us have ever had any dealings with these private firms. Had it have been the council I would have contacted my local councillor.

da_rule

Look at post 5 on this thread: https://forums.moneysavingexpert.com/discussion/comment/63857139#Comment_63857139

You'll need to remove the reference to Morrisons and swap ParkingEye for the company involved in your situation and just generally tweak it to match your circumstances.

I don't think the Equality Act will apply as you were not a driver or passenger at the time of the alleged infringement. I'm just doing some reading as the defence of necessity (or possibly self defence) may be available.

beverley1296

I have gone on POPLA website to appeal and it is asking for a veriication code? Any ideas what this is? I tried the IAS number but it doesnt fit.