Lloyds Bank Car Insurance Windscreen Claim Ins and Outs?

UnderPressure

Hello all

I have my car insured with Lloyds Bank this year the underwriter is Budget Insurance, had a stone fly up and crack the windscreen over the weekend and just trying to figure out the ins and outs of claiming, have a couple of questions. All seems pretty straight forward, I am Fully Comp so ring their glass care helpline they will send out Auto Windscreens or similar pay £75 glass excess and screen will be replaced there and then. It says in their small print that glass claims will not affect my no claims bonus so am I to presume that it will still escalate by 1 year upon renewal? It does not say anything different in the terms but I have read other threads on here that you can end up forfeiting that years accrued no claims upon a glass claim?

Also upon renewal will I have to declare it as a claim? If so will a potential new insurer look on this as a negative and increase my premium?

Thanks in advance

facade

UnderPressure wrote: »

It says in their small print that glass claims will not affect my no claims bonus so am I to presume that it will still escalate by 1 year upon renewal?

If that is what they say, then that is what will happen. Likely your base price for the policy will go up at renewal. (They have to get their money back somehow, all that bubbly at the Shareholders meeting won't pay for itself )

UnderPressure wrote: »

Also upon renewal will I have to declare it as a claim? If so will a potential new insurer look on this as a negative and increase my premium?

Yes and yes.

Aretnap

UnderPressure wrote: »

Also upon renewal will I have to declare it as a claim? If so will a potential new insurer look on this as a negative and increase my premium?

You will have to declare it. Generally speaking a single windscreen claim won't make much, if any, difference to your premium but do some dummy quotes (ie don't use your real name, your exact address or the car's actual registration number) on a price comparison website to see what difference it would make in your case.

AdrianC

I've had a few glass claims, although not with Lloyds. It's not had any impact on base premium or on NCB.

Personally, though, I'd get a small local company to do the job, pay them directly, then reclaim from the insurer. I've had bad experiences with the big national chains in the past.

facade

AdrianC wrote: »

Personally, though, I'd get a small local company to do the job, pay them directly, then reclaim from the insurer. I've had bad experiences with the big national chains in the past.

Be careful, some insurance policies will only pay out if you use the single nominated company for windscreen replacement.

AdrianC

facade wrote: »

Be careful, some insurance policies will only pay out if you use the single nominated company for windscreen replacement.

They'll only pay the insurance company directly, sure, but I've not found one that won't pay the invoice (less excess)