Travelodge taken to much for room?

Okydoky25

I booked a Travelodge room this week. Cost and confirmation £27 however they have taken £54 out of my account. It is def not a double booking by mistake as I only have 1 confirmation message and the money came out in one lump.

I have emailed without a response so far but I can't seem to find a number to call if anyone can help.

McKneff

Telephone number shouldbe on their website under 'contact us'

hollydays

08719 848484

Not hard to find!

McKneff

you should have 2 things from Travelodge,


An acknlowdgement of the booking and a separate invoice. Check what it says on both of them.

Okydoky25

hollydays wrote: »

08719 848484

Not hard to find!

Thankyou I did try this last night but got put through to reservations. I will try again in working hours

hollydays

Any number should be able to help you or give you an alternative number..

photome

If you want to be MSE you wont be phoning the number suggested.

try this
0800 4080797

visidigi

does it show as £54 taken and confirmed, or have Travel lodge taken a £27 authorisation but then charged £27 and the authorisation will drop off in due course?

azzabazza

I booked a room at Heathrow Central Travelodge yesterday for one night in May. My confirmation and invoice both state my card will not be debited until I present it on arrival. However, I will keep an eye on my statement over the next few days just in case it comes off now.