Barclays Online Banking - Kaspersky Internet Security

datostar

Has anyone been able to access Kaspersky through Barclays Internet Banking lately? Mine is due for renewal and I'm getting warnings from the Kaspersky software. The link from Barclays Online Banking kicks me straight to one of their Digital Newsletters instead of the Kaspersky site. Tried it with Internet Explorer, Firefox and even Safari on an iPad so it shouldn't be anything at my end stopping it. Loath to use the expensive helpline just yet, so I'm wondering if anyone else has a clue.

dr_adidas01

datostar wrote: »

Has anyone been able to access Kaspersky through Barclays Internet Banking lately? Mine is due for renewal and I'm getting warnings from the Kaspersky software. The link from Barclays Online Banking kicks me straight to one of their Digital Newsletters instead of the Kaspersky site. Tried it with Internet Explorer, Firefox and even Safari on an iPad so it shouldn't be anything at my end stopping it. Loath to use the expensive helpline just yet, so I'm wondering if anyone else has a clue.

Its worked for me tried it on firefox and google chrome, goes straight to a page that says offers for barclays account holders.

datostar

It's a mystery then. Just tried again from a different computer with IE and Firefox. Hits the Kaspersky site then instant redirection to the Barclays Digital Newsletter.

Uxb

Oh I remember I had this when I was renewing my mobile version.
I think I had to log out and log back into Barclays online banking or maybe I totally re-booted my machine as well
Really sorry I can't be more helpful but I remember it just then worked OK but your post did 'ring a bell' as I can remember being re-directed as you described.