Ombudsman's decision.

alwayskint

I claimed for mis sold ppi to my bank using the templates from Martin's site in July 2011 and they refused. This took almost six months. I immediately sent my claim to the Ombudsman in January 2012 who finally decided in my favour in January 2013 and said it could take up to eighteen months to settle. They told my bank who still disputed my claim! I again contacted the ombudsman last week and they had no more news for me. I know they're busy with claims but how long is reasonable to have to wait and can the bank just continue to say no?

dunstonh

There are not many ombudsman and it takes a long time. A good few years is the norm

alwayskint

Thank you for your quick reply. )